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user experience

Beware of UX Charlatans

By Michelle Brown

The television faith healers of the digital era. The Rise of the Charlatans A lot of companies are becoming more familiar with the terms “UX”...

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Beware of UX Shingles

By Shaun Illingworth

Being a “UX consultant” is a big deal these days. More and more, companies are (finally, sigh!) looking to improve their customer experience...

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About Akendi

Akendi is a human experience design firm, leveraging equal parts experience research and creative design excellence. We provide strategic insights and analysis about customer and user behaviour and combine this knowledge with inspired design. The results enable organizations to improve effectiveness, engage users and provide remarkable customer experiences to their audiences.