User Centered design

Please Let Me Go – The Usability of Flight Booking Systems (Pt. 2)

By Michelle Brown

Exhausted from your exploration of the WestJet flight booking system, you, André Aumond, are looking for smoother sailing and greener pastures...

By Michelle Brown

I had the questionable joy this year of trying out, not one, not two, but three tax return applications online to file my Canadian taxes. This is...

By Leo Poll

Recently somebody remarked that he didn't understand what all the fuss around UX was all about. Surely this was not a professional discipline but...

By Tedde van Gelderen

I recently read an article where Berners-Lee was quoted as stating that the world needed more coders as the shortage of coders is hurting progress...

By Patrick Noonan

Like most people today, I learned most of what I know from television. My first lesson in user research came in 1991 when I saw an episode of...

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