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User Centered design

Why Is Usability Testing Important?

By Leo Poll


Usability Testing is an essential aspect of any user-centred approach that puts the user at the centre of the development process. Adopting this approach advocates that the user should be foremost in any design and development decision...

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Auto-fill Your Taxes [Review]

By Michelle Brown


After having a miserable go at taxes last year, I vowed to make this the best year yet. I had heard about a new feature called “auto-fill my taxes”. So I signed up for an online account with the CRA. The Setup  The most...

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By Jen Hennings


So being a bit of an (massive) Apple fan-girl, I was unbelievably excited when the new iPad Pro arrived in our office at the end of last week. There’s something about that simple white box and imagery that just calls to you and tells...

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A shopping experience ahead of the rest

By Jessica Murray


Shopping online can be daunting and frustrating, from un-useable checkout processes to boring visuals, most online shopping experiences are subpar. Personally, I now do 80% of my shopping online. I prefer it to in-store shopping because...

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GO Train – An Experience Review

By Lisa Min


I’ve recently relocated outside of the Greater Toronto Area and find myself commuting into Toronto on the GO Train quite frequently. In the early days, when I was first learning how the whole system works, I made my fair share of...

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Ethnography Experience Mapping and IoT

By Dominira Saul


In a couple of weeks Akendi, along with our partners, will be hosting IoT613, in Ottawa.  IoT613 will be a gathering of those interested in designing and coding for IoT as well as the infrastructure, and social aspects of this...

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Stop “Improving” My Bathrooms

By Michelle Brown


If the goal of technology is to make our lives easier, then why am I trapped outside of a bathroom by a fancy electronic door lock, unable to enter the password even when I know what it is? The large black screen stares at me in...

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IOT and the Future of Bicycle Security

By Amanda Billark


Like many of my teammates in the Toronto office, I cycle to work almost every day during the warmer months. It is hands-down my favourite way to travel and experience the city. Since my bicycle is my main source of transportation (and I...

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Not All Errors Are the Same

By Dan Iaboni


While driving the other day I tried to switch the radio station using the controls on my steering wheel.  Instead, I accidentally redialed a friend.  Depending on the mode, the controls that are used to control the radio stations are...

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Smart Watch Design Heuristics

By Seneca Brandi


Interaction design can be a delicate balancing act between meeting the needs of the user and wrestling with the limitations of the technology you’re designing for.  This contrast is never more evident than when designing and developing...

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An (Unintended) Exploration of Tax Software Usability

By Michelle Brown


I had the questionable joy this year of trying out, not one, not two, but three tax return applications online to file my Canadian taxes. This is not because I really like filling taxes, but rather, it took me that long to find a good...

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Designing Good UX Is An Ungrateful Job

By Leo Poll


Recently somebody remarked that he didn’t understand what all the fuss around UX was all about. Surely this was not a professional discipline but you simply use your ‘common sense’ when designing. When asked why there is so much bad UX...

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Wasted Code Reduction

By Tedde van Gelderen


I recently read an article where Berners-Lee was quoted as stating that the world needed more coders as the shortage of coders is hurting progress and innovation. While I agreed with the gist of the article it made me think if this...

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