On Compassion and Conway’s Law
By Philip Watson
Have you ever sat in a team meeting of a large website restructuring project and wondered “What are we all doing here?†If so, consider...
Read moreUser Centered design
User Centered design
By Philip Watson
Have you ever sat in a team meeting of a large website restructuring project and wondered “What are we all doing here?†If so, consider...
Read moreBy Leo Poll
Interaction design is the phase almost all UX professionals enjoy the most, as this is where they finally get to create that experience that will...
Read moreBy Leo Poll
Usability Testing is an essential aspect of any user-centred approach that puts the user at the centre of the development process. Adopting this...
Read moreBy Michelle Brown
After having a miserable go at taxes last year, I vowed to make this the best year yet. I had heard about a new feature called “auto-fill my...
Read moreBy Dan Iaboni
Recently when discussing success metrics for a new design with a client, they indicated that they wanted it to be so simple that their grandmother...
Read moreBy Jen Hennings
So being a bit of an (massive) Apple fan-girl, I was unbelievably excited when the new iPad Pro arrived in our office at the end of last week...
Read moreBy Dan Iaboni
A few years back I ran a workshop at a summer camp for high school students on the topic of user centered design (UCD), which probably doesn’t...
Read moreBy Jessica Murray
Shopping online can be daunting and frustrating, from un-useable checkout processes to boring visuals, most online shopping experiences are...
Read moreBy Lisa Min
I’ve recently relocated outside of the Greater Toronto Area and find myself commuting into Toronto on the GO Train quite frequently. In the...
Read moreBy Dominira Saul
In a couple of weeks Akendi, along with our partners, will be hosting IoT613, in Ottawa. IoT613 will be a gathering of those interested in...
Read moreBy Michelle Brown
If the goal of technology is to make our lives easier, then why am I trapped outside of a bathroom by a fancy electronic door lock, unable to...
Read moreBy Amanda Billark
Like many of my teammates in the Toronto office, I cycle to work almost every day during the warmer months. It is hands-down my favourite way to...
Read moreBy Dan Iaboni
While driving the other day I tried to switch the radio station using the controls on my steering wheel. Instead, I accidentally redialed a...
Read moreBy Seneca Brandi
Interaction design can be a delicate balancing act between meeting the needs of the user and wrestling with the limitations of the technology...
Read moreBy Michelle Brown
Exhausted from your exploration of the WestJet flight booking system, you, Andrée Aumond, are looking for smoother sailing and greener pastures...
Read moreAbout Akendi
Akendi is a human experience design firm, leveraging equal parts experience research and creative design excellence. We provide strategic insights and analysis about customer and user behaviour and combine this knowledge with inspired design. The results enable organizations to improve effectiveness, engage users and provide remarkable customer experiences to their audiences.