From Design Thinking to Experience Thinking: A Transformative Approach
Design Thinking has been a cornerstone of project planning for decades, guiding organizations through innovation and problem-solving. However, as...
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On Compassion and Conway’s Law
Have you ever sat in a team meeting of a large website restructuring project and wondered “What are we all doing here?If so, consider the...
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The Secret to ‘Wow’ Users Through Interaction Design
Interaction design is the phase almost all UX professionals enjoy the most, as this is where they finally get to create that experience that will...
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Why Is Usability Testing Important?
Usability Testing is an essential aspect of any user-centred approach that puts the user at the centre of the development process. Adopting this...
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Auto-fill Your Taxes [Review]
After having a miserable go at taxes last year, I vowed to make this the best year yet. I had heard about a new feature called "auto-fill my...
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Design easy-to-learn systems based on what users know
Recently when discussing success metrics for a new design with a client, they indicated that they wanted it to be so simple that their grandmother...
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The iPad Pro – A very confused Device
So being a bit of an (massive) Apple fan-girl, I was unbelievably excited when the new iPad Pro arrived in our office at the end of last week...
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Stepping Into Their world – How Improvisation Helps Us Become Better Designers
A few years back I ran a workshop at a summer camp for high school students on the topic of user centered design (UCD), which probably doesn't...
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A shopping experience ahead of the rest
Shopping online can be daunting and frustrating, from un-useable checkout processes to boring visuals, most online shopping experiences are...
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GO Train – An Experience Review
I've recently relocated outside of the Greater Toronto Area and find myself commuting into Toronto on the GO Train quite frequently.In the early...
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Ethnography, Journey Mapping and IoT
In a couple of weeks Akendi, along with our partners, will be hosting IoT613, in Ottawa. IoT613 will be a gathering of those interested in...
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Stop “Improving” My Bathrooms
If technology aims to make our lives easier, then why am I trapped outside of a bathroom by a fancy electronic door lock, unable to enter the...
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IOT and the Future of Bicycle Security
Like many of my teammates in the Toronto office, I cycle to work almost every day during the warmer months. It is hands-down my favourite way to...
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Not All Errors Are the Same
While driving the other day I tried to switch the radio station using the controls on my steering wheel. Instead, I accidentally redialed a...
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Smart Watch Design Heuristics
Interaction design can be a delicate balancing act between meeting the needs of the user and wrestling with the limitations of the technology...
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