Tag Archives: interaction design

The secret to ‘Wow’ users through interaction design

The secret to ‘Wow’ users through interaction design

Interaction design is the phase almost all UX professionals enjoy the most, as this is where they finally get to create that experience that will blow users away – Something that will make people say; ‘Wow that works so well, why didn’t they think of this before ?’. Imagine the sense of satisfaction when yourRead more

It is not child’s play

It is not child’s play

Last Fall, I happened to be in San Francisco the same time as my (design) friends. They took us to an exhibition in Menlo Park. The exhibit was designed by teamLab, a collaborative group of artists specializing in digital experimentation. We unanimously agreed that the kids’ section of the exhibit was by far the mostRead more

SC: Blacklist Review (Where Intentional Design Goes Wrong)

SC: Blacklist Review (Where Intentional Design Goes Wrong)

Efficiency versus Experience A few weeks ago after a relaxing weekend of playing video games, I couldn’t sleep and found myself staring angrily at the ceiling. Beside me, my wife awoke and asked, “What’s wrong honey? What are you huffing about?”  “I just don’t understand why they put that menu there!” I bitterly responded, thenRead more

Foresta Lumina: Magic Done Better Than Disney

Foresta Lumina: Magic Done Better Than Disney

“Good design, when it’s done well, becomes invisible. It’s only when it’s done poorly that we notice it.” – Jared Spool   But what about extraordinary design; design so enchanting you cannot ignore it? Generally when user experience is talked about, the discussion is about whether the product is useful and/or usable. However, another important aspect ofRead more

The Power of Three

The Power of Three

Is three the magic number? Culturally, and historically, the number three is very significant. In Christianity there is the Holy Trinity, and in Hinduism, there is the Trimurti. In Chinese, the word for three is considered lucky because it sounds like “alive”, versus four, which sounds like “death”.  “Third time’s a charm”, and we countRead more

UX IS NOT A PROFESSION

UX IS NOT A PROFESSION

There is a direct link between your organization’s revenues and the experience you deliver to your customers and users. More and more companies are aware of this and realize that they need to address their lack of UX expertise. The solution? Hire a UX lead and the ‘problem’ is solved. Unfortunately, it rarely is becauseRead more

Exploring the Design Principle of Hope

Exploring the Design Principle of Hope

This is a time of year when I have extra and renewed hope.  It’s a very happy time for me and my family where we share a sense of hopefulness and cheer. I know we’re among the very fortunate to have this hope along with a holiday to celebrate it, so what does this haveRead more

THE IPAD PRO – A VERY CONFUSED DEVICE

THE IPAD PRO – A VERY CONFUSED DEVICE

So being a bit of an (massive) Apple fan-girl, I was unbelievably excited when the new iPad Pro arrived in our office at the end of last week. There’s something about that simple white box and imagery that just calls to you and tells you that greatness lies within. I was a bit late whenRead more

What do Tamagotchis, Furbies, and Smoke Alarms All Have in Common?

What do Tamagotchis, Furbies, and Smoke Alarms All Have in Common?

The Tamagotchi As a young child in the 90’s with no dog, I desperately wanted a Tamagotchi. Desperately. The pocket-sized virtual pet promised all the love and companionship that I had been missing out on. Everyone in my class seemed to have one and they looked so fun. So, I put it at the topRead more

Trust them; they thought about you – and your money.

Trust them; they thought about you – and your money.

New York City sees over 50 million visitors annually, with numbers rising each year.  This is a huge number and an important one to consider when designing the MTA subway card machine. The MTA card machine needs to be extremely intuitive for new users, as well as time pressed New Yorkers. A bit of historyRead more

Drop-downs, Radio buttons, Checkboxes… Oh My!

Drop-downs, Radio buttons, Checkboxes… Oh My!

When creating forms, interaction designers are often faced with having to select a GUI element that dictates the interaction of option selection.  Of course, we all have rules of thumb that we follow but often these choices are also governed by the overall design goals and components of the interface.  Nonetheless there are some considerationsRead more

3 Books Every User Researcher Should Read

3 Books Every User Researcher Should Read

Before the beginning of every summer, I like to research and choose my summer reading list.  I try to balance my list with fiction and non-fiction books, alternating as I read on.  So with about a month left of sunny skies and warm weather, I thought I would share with you some of the classicRead more

Smart watches: a solution to a problem that wasn’t there?

Smart watches: a solution to a problem that wasn’t there?

Smart watches have become an increasingly popular item in consumer electronics over the past few years, exploding on to the scene back in 2012 when the original Pebble watch was posted on the crowd-funding site Kickstarter. Pebble creators started out with a modest fundraising target of $100,000, and within two hours of going live, theRead more

Smart Watch Design Heuristics

Smart Watch Design Heuristics

Interaction design can be a delicate balancing act between meeting the needs of the user and wrestling with the limitations of the technology you’re designing for.  This contrast is never more evident than when designing and developing for wearables. In the course of performing many heuristic evaluations on various devices and applications and running various UXRead more

Please Let Me Go – The Usability of Flight Booking Systems (Pt. 2)

Please Let Me Go – The Usability of Flight Booking Systems (Pt. 2)

Exhausted from your exploration of the WestJet flight booking system, you, Andrée Aumond, are looking for smoother sailing and greener pastures with Air Canada. You hope to find a good deal on travel to see your son’s family in Orlando, Florida. Before you can relax by the beach though, you have to battle online bookingRead more

Developers and UX Designers, a love that dare not speak its name…but it really should

Developers and UX Designers, a love that dare not speak its name…but it really should

Coming from a development background, from an old school development house, I have encountered a lot of varying responses to UX Design from previous colleagues. And there have been some stark contrasts, from total acceptance and buy in, to a complete disregard for the importance of upfront validated design. To me, I never could understandRead more

Design Will Save the World

Design Will Save the World

In a recent interview with Zane Lowe of the BBC, Kanye West said that he believes that the world can only be saved through design. “I believe that the world can only be saved through design. And when I say through design, I know some snarky classist editor is going to take that as ‘KanyeRead more

Improve Desirability: Improve your Experience

Improve Desirability: Improve your Experience

As I fought to run away from a sudden hoard of attackers before they killed me, I accidentally pulled out my cell phone holding it up so that it completely blocked my vision with a map of the town. I continued to run blindly into the darkness as I struggled to put the phone awayRead more

The Perils of Choice (and how to avoid them)

The Perils of Choice (and how to avoid them)

One Saturday in an upscale supermarket in California, shoppers were greeted with an extraordinary display of 24 types of jam to sample and buy. These exotic jams ranged from peach to kiwi and shoppers flocked to the display to sample some of these new and interesting flavours. What they didn’t know was that this wasRead more

Please Let Me Go – The Usability of Flight Booking Systems (Pt. 1)

Please Let Me Go – The Usability of Flight Booking Systems (Pt. 1)

Your name is Andrée Aumond and you wish to book a flight from Toronto, ON, Canada to Orlando, FL, USA for two weeks, leaving the 15th of July. You want to spend some time with your son’s family on the beach and relax. The only problem: You have to figure out these flight-booking sites first.Read more