Tag Archives: akendi

Who Are You and What is Your Story?

Who Are You and What is Your Story?

Every website should tell a story in some form or another. Its design should reflect who you are and what you want to tell your users. Your story can be very literal or metaphorical, it all depends on what you have to say. People naturally communicate by telling stories and the ways in which we communicate informationRead more

Design Thinkers Conference 2015

Design Thinkers Conference 2015

On November 12 & 13th, Akendi participated in RGD’s 16th annual Design Thinkers Conference, the largest Conference for Visual Design in Canada. Held at The Sony Centre for Performing Arts in Toronto, Akendi team mates from both our Toronto and Ottawa offices were there listening to inspirational talks, attending events, and networking with fellow designers, vendors and clients.Read more

Trust Me, Visual Design Matters

Trust Me, Visual Design Matters

A look at how sharing-economy giants, Uber and Airbnb, differ in their approach to garnering trust through messaging and visual design. We’re hearing it in the news more and more, the sharing economy is growing and despite consistent pushback from governments and industries, the advantages and level of demand are keeping tech disruptors such asRead more

Getting Ready for Blockchain

Getting Ready for Blockchain

If you remember the movie Flight Club, or watched the TV series Mr. Robot, a common theme is the destruction of the financial system by eliminating all the transaction data, physical and electronic.  Although extremely difficult, it is theoretically possible for such a scenario to occur. The problem is that regardless of the level ofRead more

Strategy – Can a product have a vision and mission?

Strategy – Can a product have a vision and mission?

If you look around at product design processes, you find out that there are almost as many as there are products.  While some differ simply in terms of the order of the activities or stages in the product design process, others hardly appear to be describing a process at all.  Some jump from great ideaRead more

Stepping Into Their world – How Improvisation Helps Us Become Better Designers

Stepping Into Their world – How Improvisation Helps Us Become Better Designers

A few years back I ran a workshop at a summer camp for high school students on the topic of user centered design (UCD), which probably doesn’t sound as fun as the workshop where they made ice cream with nitroglycerin. A large portion of the workshop was taken up by an activity where groups ofRead more

Investing in UX research: increasing the quality of requirements

Investing in UX research: increasing the quality of requirements

In my UX consulting life I go through many, sometimes brief, cycles of meeting a potential new client, talk about what their pain points are, what we offer and how we can help address their pain points. In the course of these sales journeys I see some conversations come up more than others. The painRead more

IoT613 – It’s a wrap!

IoT613 – It’s a wrap!

As you may have heard, on September 24th and 25th, Akendi presented the inaugural IoT613 conference in collaboration with CapCHI and Design 1st. The conference, held at MakerSpace North in Ottawa, was a huge success boasting sold out audiences for both days of the event. Akendi’s teams from Ottawa, Toronto and the UK were thereRead more

A shopping experience ahead of the rest

A shopping experience ahead of the rest

Shopping online can be daunting and frustrating, from un-useable checkout processes to boring visuals, most online shopping experiences are subpar. Personally, I now do 80% of my shopping online. I prefer it to in-store shopping because it is easy, low pressure and fast, saving me time to do other things. However, my online shopping experiencesRead more

What’s your sign?  Designing for the experienced user.

What’s your sign? Designing for the experienced user.

Have you ever faced this signage dilemma?  Amazing, isn’t it?  I know which way to turn for everyone else’s room but my own.* And yet, strangely, I have actually had this happen to be more than once.  Am I missing something?  Or am I less experienced with hotel stays?  Do frequent users of hotels navigateRead more

Trust them; they thought about you – and your money.

Trust them; they thought about you – and your money.

New York City sees over 50 million visitors annually, with numbers rising each year.  This is a huge number and an important one to consider when designing the MTA subway card machine. The MTA card machine needs to be extremely intuitive for new users, as well as time pressed New Yorkers. A bit of historyRead more

Designing user interfaces for emerging technologies

Designing user interfaces for emerging technologies

I recently participated in an open design challenge from NASA to create an application for a wearable device. The challenge called specifically for the design of a smartwatch interface that would support astronauts while living and working on the International Space Station. As I cranked through countless design iterations, it made me realize just howRead more

GO Train – An Experience Review

GO Train – An Experience Review

I’ve recently relocated outside of the Greater Toronto Area and find myself commuting into Toronto on the GO Train quite frequently. In the early days, when I was first learning how the whole system works, I made my fair share of user errors; these errors were sometimes difficult to recover from.  For example, if youRead more

Ethnography Experience Mapping and IoT

Ethnography Experience Mapping and IoT

In a couple of weeks Akendi, along with our partners, will be hosting IoT613, in Ottawa.  IoT613 will be a gathering of those interested in designing and coding for IoT as well as the infrastructure, and social aspects of this technology. IoT, aka The Internet of Things, aka The Internet of Everything is a widely used,Read more

Stop “Improving” My Bathrooms

Stop “Improving” My Bathrooms

If the goal of technology is to make our lives easier, then why am I trapped outside of a bathroom by a fancy electronic door lock, unable to enter the password even when I know what it is? The large black screen stares at me in silent judgement as I repeatedly press my finger intoRead more

Drop-downs, Radio buttons, Checkboxes… Oh My!

Drop-downs, Radio buttons, Checkboxes… Oh My!

When creating forms, interaction designers are often faced with having to select a GUI element that dictates the interaction of option selection.  Of course, we all have rules of thumb that we follow but often these choices are also governed by the overall design goals and components of the interface.  Nonetheless there are some considerationsRead more

Making Things Un-Usable (For Some)

Making Things Un-Usable (For Some)

At the hospital where Dr. Henri J. Breault worked in Windsor, Canada, a parent rushing in with a poisoned child was a daily occurrence. Medical teams would hurry to pump the child’s stomach before it was too late, but they didn’t always have enough time. These poisonings were caused by children getting access to pillRead more

3 Books Every User Researcher Should Read

3 Books Every User Researcher Should Read

Before the beginning of every summer, I like to research and choose my summer reading list.  I try to balance my list with fiction and non-fiction books, alternating as I read on.  So with about a month left of sunny skies and warm weather, I thought I would share with you some of the classicRead more