Beware of UX Charlatans

Beware of UX Charlatans

The television faith healers of the digital era. The Rise of the Charlatans A lot of companies are becoming more familiar with the terms “UX”, “User Experience”, and “Usability”, and this is great! There’s a growing community of people who are beginning to see this as an essential part of the design process. However, asContinue Reading

A Brief Look Into the History of Landing Page Design

A Brief Look Into the History of Landing Page Design

If you’ve never had a chance to look back through internet archives, I would highly recommend you do.  It’s a fascinating look into the history of digital design and it’s interesting to look at the various trends that occur across time. Taking a look at some popular websites over the years, I’ve noticed a fewRead more

How to Engage Remote Work Teams

How to Engage Remote Work Teams

When I first joined Akendi, I had never experienced working with a remote team via Skype. I had used Skype to keep in touch with friends and family in other cities and countries, but never before for workplace meetings and conversations. Prior to Akendi, my project conversations and meetings were always face to face, butRead more

Experience Thinking™ Maturity: 5 strategies to de-risk the experience

Experience Thinking™ Maturity: 5 strategies to de-risk the experience

Predicting how many teams figure out their product requirements has been following a distinct pattern over the years for me. Many times when I find myself in a sales situation, the conversation arrives at how the organization’s team has designed and, prior to that, figured out, what the product should be or do.  In short,Read more

“Another Meeting?!” – How to Avoid This Reaction from Project Teams

“Another Meeting?!” – How to Avoid This Reaction from Project Teams

When those meeting requests appear in your inbox, is your first reaction “UGH! Another one?” As a project manager, I love to organize how we are going to do things and when we are going to do them (with everyone else’s input, of course). In any workplace, the need and thrill to organize is notRead more

Investing in UX research: increasing the quality of requirements

Investing in UX research: increasing the quality of requirements

In my UX consulting life I go through many, sometimes brief, cycles of meeting a potential new client, talk about what their pain points are, what we offer and how we can help address their pain points. In the course of these sales journeys I see some conversations come up more than others. The painRead more