A Digital Life for Physical Objects
"Whatever happened to RFID?" somebody asked me recently. Interesting question, we had just used our Oyster cards to enter the London Underground...
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Wasted Code Reduction
I recently read an article where Berners-Lee was quoted as stating that the world needed more coders as the shortage of coders is hurting progress...
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Creative Brief: A Cornerstone in the Design process
As Akendi works with a wide variety of industries, I've been lucky to work with a variety of client types: Developers, CEOs, Marketing &...
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User Personas: What (or who) are they?
In a number of projects, I've had the opportunity to dig deep into the concept of user personas and their application. User personas are generally...
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Highly Successful UX: Pi shaped minds
In my years of hiring and coaching UX talent, I've seen a clear characteristic of the more successful, i.e. higher impact, people that made a...
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Content Governance – what is it good for? Absolutely everything!
Often in our work with organizations , where we are helping to re-design a website or scrapping an old intranet and starting over or creating a...
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Home is Where the Smart(phone) is
Would you call a smartphone smart, as in SMART smart? Probably not. Granted, it's a very capable device with high speed internet, a large screen...
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Keeping the Designer Out of the Design
It is all too easy for graphic designers to influence the outcome of a design. And given their knowledge and talent in this area, you may be...
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User-Centered Design Vs. User Designed: How to avoid building “The Homer”
Like most people today, I learned most of what I know from television. My first lesson in user research came in 1991 when I saw an episode of...
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Data Without Context is Just Noise
We've all heard the latest catch phrase, “Data is the new oil!†But unlike oil, we don't necessarily know what to do with all the data...
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How Much is Too Much?
John Gillespie Magee was a WWII aviator who wrote what is arguably the second most famous wartime poem.The poem High Flight describes the joys...
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How to determine if your design is ‘easy to use’
Good design depends on whether or not users “get it†and the only way to evaluate if you successfully communicated how the design...
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Intuitive: A word that isn’t that intuitive
I recently had a conversation with a client where the topic of drag-and-drop was brought up. They had been using drag-and-drop in one of their...
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7 Tips to Help Designers Stick to the Story
Everyone loves a good story. Stories are how we make connections with others and help us make abstract concepts more palpable. Because design...
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A UX Guide to Walking Down the Street
The other day I got into this typical situation. Walking on the sidewalk, a friendly man comes from the opposite side, it looks like we're on a...
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