3 Types of Interaction Consistency
Interaction consistency may be one of the most widely accepted pillars of usable interaction design. This seemingly simple concept can act as a...
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Paper Prototyping and Unconstructed Thought
During my years in design school we were encouraged (and actually required) to always begin our work by sketching - away from our computers, away...
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Tracking Customer Experience: Reward cards and other schemas
Who doesn't love a good reward card? Discounts or money back on products, which I am going to buy regardless, seem good to me. Sure, I know it is...
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Usability Testing for Medical Systems and Devices
My introduction to the world of human factors and usability testing was through a book entitled, Set Phasers on Stun: and other true stories of...
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Journey Mapping: The devil is in the detail
We often travel for the work that we do here at Akendi, so hotel and travel arrangements are nothing new to us. It becomes routine after a while...
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UX Process: The Difference Between Success and Failure
The benefits of following a process are known far and wide by those with one. In UX specifically, a UX process can help align departments and...
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UX Storytelling: What story are YOU telling?
There is a growing sentiment that Storytelling is an aspect of User Experience, and that it's something we need to take notice of and somehow...
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Card Sorting: A UX Technique for IA
Often misunderstood or completely overlooked, Information Architecture is "a structural design of shared information environments" as stated by...
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Icon Design in UX: Top 5 Considerations
An icon is a graphic symbol representing and object, action or idea. They are an integral part of our visual language providing clear...
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Designing for ‘women’? You’re doing it wrong
Designing for women is a topic that many people have addressed and was recently brought to my mind when shopping for various sporting goods. I...
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Bias in UX Research
Bias is an inclination. Most Biases - like preferring the smell of perfume instead of garbage, or assuming someone who's shivering is cold - are...
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Your mobile device: at work and at play
Is there a distinction between “work†technology and personal technology? The distinction is increasingly blurred as technological...
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UX Implications of “Her” on the ‘not-so-distant-present’
A little while ago I saw the movie Her, a sci-fi, dramatic comedy about a lonely writer named Theodore who develops an unlikely relationship with...
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Innovations for Niche User Needs
Tech is cool. And engineers just keep inventing cool tech, often without really considering what their inventions are really going to be used for...
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From Wireframe to Visual Design – Establishing Initial Concepts
The creation of visual concepts is a process that many visual designers may be familiar with. My process may differ a bit from others, or may be...
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