Less is more – if you collaborate
The smart phone is an octopus in a box. It is a calculator, web browser, instant messaging device, social hub, spirit level, star map, sat...
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UX Design as a Silver Bullet
At some point, in your early career as a UX designer, it happens: you are working on a project with multiple, even many stakeholders that each put...
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The Case for Usability Testing
Every year we do lots of usability testing on products that are in various states of design and/or development. Many are already in market, and...
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Understanding Defaults and Notifications (or, why I hate my dishwasher)
A few nights ago I was awoken by the sound of a loud buzzer. The noise had come from the kitchen. Blearily I debated getting out of bed before...
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Why Your Designer Should Be Your Best Friend
Are you friends with your design team? If not, now may be the time to start working on your relationship! Designers who are not just colleagues ...
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Eggspectations
With Easter just behind us, I thought I would stick to the “eggspectation†of a holiday themed blog. As an experience designer, I...
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5 Tips to Wireframing in Teams
Designing intentional interactions is a fun and creative activity that is rooted in research and typically expressed and iterated on using...
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The Measurement of UX Success
"Everything should be 3-clicks away" The infamous statement that I hear far too often during a product or website redesign. It seems that...
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Why Iteration is Critical to User Centred Design
At Akendi, we firmly believe in the importance of engaging the user throughout the design process. The earlier, the better: better insight...
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When all else fails – RFTM (Reach for the Manual)
As UX professionals, we design products and experiences that are intuitive, easy to use. What happens when a product is released that isn't...
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UX of Cash: How User Friendly is it?
A recent trip abroad got me thinking a lot about money, partially how much I was spending, but mostly about the usability of the pieces of paper...
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5 Things to Consider When Conducting UX Testing on Mobile Devices
When it comes to repeatedly creating exceptional user experiences, there are few tools in the UX practitioner's toolbox as critical as usability...
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Visual Design for Mobile Banking Apps
For years I've been taking advantage of doing my personal banking online in the comfort of my own home. It was a transition that was easy to make...
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Lean UX: the what, the how, the where
"Are you 'lean'?" is what somebody asked me recently. The timing for this was pretty lousy so just after Christmas and I nearly replied with a...
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UX Insight: Measure Twice, Cut Once
I recently attended a large UX conference - lauded as one of the largest in Canada. It was an enjoyable couple of days with some well-known and...
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