A shopping experience ahead of the rest
Shopping online can be daunting and frustrating, from un-useable checkout processes to boring visuals, most online shopping experiences are...
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What’s your sign? Designing for the experienced user.
Have you ever faced this signage dilemma? Amazing, isn't it? I know which way to turn for everyone else's room but my own.* And yet...
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Akendi Perspectives: Google’s Logo Redesign
With Google unleashing its redesigned logo this month, we thought we'd gather up some feedback from around the office. Here are some of our...
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Trust them; they thought about you and your money.
New York City sees over 50 million visitors annually, with numbers rising each year. This is a huge number and an important one to consider when...
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Designing UX for emerging technologies
I recently participated in an open design challenge from NASA to create an application for a wearable device. The challenge called specifically...
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GO Train – An Experience Review
I've recently relocated outside of the Greater Toronto Area and find myself commuting into Toronto on the GO Train quite frequently. In the early...
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Ethnography, Journey Mapping and IoT
In a couple of weeks Akendi, along with our partners, will be hosting IoT613, in Ottawa. IoT613 will be a gathering of those interested in...
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Don’t make me use Tables: 5 Points on creating Email Templates
Coming from a development background, with a lot of experience in HTML and CSS, I was recently asked to create the new templates for Akendi's...
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Stop “Improving” My Bathrooms
If technology aims to make our lives easier, then why am I trapped outside of a bathroom by a fancy electronic door lock, unable to enter the...
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Drop-downs, Radio buttons, Checkboxes, Oh My!
When creating forms, interaction designers are often faced with having to select a User Interface (UI) element that dictates the interaction of...
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Making Things Un-Usable (For Some)
At the hospital where Dr. Henri J. Breault worked in Windsor, Canada, a parent rushing in with a poisoned child was a daily occurrence. Medical...
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3 Books Every User Researcher Should Read
Before the beginning of every summer, I like to research and choose my summer reading list. I try to balance my list with fiction and...
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IOT and the Future of Bicycle Security
Like many of my teammates in the Toronto office, I cycle to work almost every day during the warmer months. It is hands-down my favourite way to...
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Poorly Planned UX Changes Create Conflict
Commuting in Toronto can be a very frustrating experience, particularly if you are a cyclist. Despite the rapid growth in the number of cyclists...
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Seeing is not always believing
We have 5 senses (some people claim they have six) and you cannot trust any of them. Cognitive psychologists studying exteroception try to make...
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