Don’t make me use Tables: 5 Points on creating Email Templates
Coming from a development background, with a lot of experience in HTML and CSS, I was recently asked to create the new templates for Akendi's...
Read more
Stop “Improving” My Bathrooms
If technology aims to make our lives easier, then why am I trapped outside of a bathroom by a fancy electronic door lock, unable to enter the...
Read more
Drop-downs, Radio buttons, Checkboxes, Oh My!
When creating forms, interaction designers are often faced with having to select a User Interface (UI) element that dictates the interaction of...
Read more
Making Things Un-Usable (For Some)
At the hospital where Dr. Henri J. Breault worked in Windsor, Canada, a parent rushing in with a poisoned child was a daily occurrence. Medical...
Read more
3 Books Every User Researcher Should Read
Before the beginning of every summer, I like to research and choose my summer reading list. I try to balance my list with fiction and...
Read more
IOT and the Future of Bicycle Security
Like many of my teammates in the Toronto office, I cycle to work almost every day during the warmer months. It is hands-down my favourite way to...
Read more
Poorly Planned UX Changes Create Conflict
Commuting in Toronto can be a very frustrating experience, particularly if you are a cyclist. Despite the rapid growth in the number of cyclists...
Read more
Seeing is not always believing
We have 5 senses (some people claim they have six) and you cannot trust any of them. Cognitive psychologists studying exteroception try to make...
Read more
Not All Errors Are the Same
While driving the other day I tried to switch the radio station using the controls on my steering wheel. Instead, I accidentally redialed a...
Read more
Make it “easy to use” for “tech savvy” people
Have any of you heard these phrases from clients or stakeholders? We hear these often; not always at the same time, but definitely on their own. ...
Read more
How to Avoid Disaster and Save Lives
On April 26, 1986 a sudden explosion lit up the night at a local power plant. The operators were ill equipped and unprepared for the situation...
Read more
Making the natural ‘natural’?
Should you test in-person or remotely? What to choose when there are so many options? If the question was simply about the quality of the test...
Read more
Smart watches: a solution to a problem that wasn’t there?
Smart watches have become an increasingly popular item in consumer electronics over the past few years, exploding on to the scene back in 2012...
Read more
Smart Watch Design Heuristics
Interaction design can be a delicate balancing act between meeting the needs of the user and wrestling with the limitations of the technology...
Read more
Please Let Me Go – The Usability of Flight Booking Systems (Pt. 2)
Exhausted from your exploration of the WestJet flight booking system, you, André Aumond, are looking for smoother sailing and greener pastures...
Read more
help you?