Project Management Through A Design Lens
You're An Experience Architect Developing Wireframes For A New Website. Where Do You Begin? First, you review the project plan and take note of...
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The Importance Of Surprise & Delight In UX Design
Is It Possible to Create a Personality for your Product Interface? While in North Vancouver visiting a client, I noticed something that's sole...
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This Complex Washing Machine Reveals How NOT to Design Icons
A case study in what happens in the absence of good UX I was waiting for the elevator one morning when joined by a man I hadn't seen before. The...
Read more Common Sense – Is Not That Common
Why The Line “Of Course, It's Common Sense To Design It That Way,†Is High Praise Indeed At some point in your career you will...
Read more How To Find The Perfect Stock Image
Searching for the right image can be tough. Here's a few strategies to help… Images are a very important part of visual design but...
Read more Is Black The New Blue? When To Leave Design Patterns In The Dust
Why Google's testing black search results links is so revealing Recently Google caught a bit of flack for live testing search result link...
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Why Journey Mapping is Critical, And Where To Start
I'm no cartophile, but I love maps. Part of my graduate studies was spent exploring the history of maps, how they are created and how they are...
Read more Why UX Is A Rewarding And Endlessly Evolving Field
Last week at the dinner table I had a conversation that pushed my thinking. My oldest child is going to university and her friend is in her...
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Journey Mapping My Commute to Work
An Authentically Torontonian Example of Journey Mapping Last week, I participated in 'Experience Mapping', a course offered in Akendi's UX...
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Rocket 2016
This past weekend, the Association of Chartered Industrial Designers of Ontario (ACIDO) hosted their 15th annual Rocket competition, a...
Read more Has the car industry gone too far with premium car features?
I was recently visiting with my parents and had the luxury of being driven around by them in their 'relatively' new car. I say 'relatively'...
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The Trials of Boaty McBoatface: Achieving balance between customers, users and business
At the time of writing this blog I am facing a real dilemma, nay even an existential crisis. I am torn between addressing two pressing and...
Read more Foresta Lumina: Magic Done Better Than Disney
“Good design, when it's done well, becomes invisible. It's only when it's done poorly that we notice it.†-? Jared Spool But what...
Read more So you work in UX: What Do You DO?
Elevator Speech Last night I went to the bank to renew my mortgage. As part of the process I was asked what I do for a living — I gave a short...
Read more Project Management as Project Leadership
If you had to think about the best leader that you've ever known, what are some of the traits that you would use to describe them? Some...
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help you?