Why UX Is A Rewarding And Endlessly Evolving Field
Last week at the dinner table I had a conversation that pushed my thinking.My oldest child is going to university and her friend is in her...
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Journey Mapping My Commute to Work
An Authentically Torontonian Example of Journey Mapping Last week, I participated in 'Experience Mapping', a course offered in Akendi's UX...
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Rocket 2016
This past weekend, the Association of Chartered Industrial Designers of Ontario (ACIDO) hosted their 15th annual Rocket competition, a competition...
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Has the car industry gone too far with premium car features?
I was recently visiting with my parents and had the luxury of being driven around by them in their 'relatively' new car. I say 'relatively'...
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The Trials of Boaty McBoatface: Achieving balance between customers, users and business
At the time of writing this blog I am facing a real dilemma, nay even an existential crisis.  I am torn between addressing two pressing and...
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Foresta Lumina: Magic Done Better Than Disney
“Good design, when it's done well, becomes invisible. It's only when it's done poorly that we notice it.†-? Jared SpoolBut what...
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So you work in UX: What Do You DO?
Elevator Speech Last night I went to the bank to renew my mortgage. As part of the process I was asked what I do for a living — I gave a short...
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Project Management as Project Leadership
If you had to think about the best leader that you've ever known, what are some of the traits that you would use to describe them? Some...
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Auto-fill Your Taxes [Review]
After having a miserable go at taxes last year, I vowed to make this the best year yet. I had heard about a new feature called "auto-fill my...
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The Power of Three
Is three the magic number?Culturally, and historically, the number three is very significant. In Christianity, there is the Holy Trinity...
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3 Design Trends on the Rise
There are a few interesting design trends we're keeping our eyes on this year. With spring fast approaching, this seems like a nice time to step...
Read moreThe Dark Side of UX
Does UX have the power to manipulate and deceive? It does. And we must use our powers for good. Let me explain…I recently was the...
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Library Science and User Experience? Makes Sense?
I'm a librarian and I work in the user experience, (UX), field. From time to time when I tell people that I'm a librarian and I work in UX I see...
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Difference Between a Design Template and a Page
When engaging with a new or potential client, we find there is often confusion about the difference between a template and a page. We believe...
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Design easy-to-learn systems based on what users know
Recently when discussing success metrics for a new design with a client, they indicated that they wanted it to be so simple that their grandmother...
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