Interactive experience: The new TV paradigm
For those of us that aren't completely cynical about the Olympic movement, the Olympic games in Rio represented a celebration of the best...
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Designing for the End-to-End Experience
My Presto card promises a lot. I'll be able to travel on the TTC (public transit system in Toronto) using a single card. No more stashes of...
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SC: Blacklist Review (Where Intentional Design Goes Wrong)
Efficiency versus Experience A few weeks ago after a relaxing weekend of playing video games, I couldn't sleep and found myself staring...
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How Combining UX With Interior Design Creates Smart Work Spaces
What comes to mind when you hear or see the term “UX" (User Experience)? How about “Who is a user and what experience are we talking...
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5 Podcasts to Inspire UX Designers
I recently had an interesting lunchtime conversation with our VP of UX, Yvonne Shek, about how and where we find inspiration. While it seems like...
Read more Four Different UX Client Types: Recognize Them?
I'm going to talk about our clients; the clients who pay for our work, for whom we love to go out of our way to make happy. I'd like to talk...
Read more Overwatch Review: A Masterpiece In UX Design
With the launch of Overwatch, it looks like Blizzard has another massive success on their hands. The game reached over 10 million users only...
Read more Why Your Experience Is Your Reality (And How To Make The Perfect Cup Of Coffee)
I love coffee, it fuels my day, it fuels the company, and I couldn't do business without it. Fortunately, I am not alone. Even the Brits have...
Read more It’s True: Users Don’t Know What They Want
Users don't know what they want; this is a fact of user research. Of course, it would be great to be able to ask users ‚“How would you design...
Read more Why organizations can learn about team performance from neuropsychology
The field of UX is intimately concerned with how people think, feel and act, and how to leverage those behaviours to create a better user...
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Pokémon Go: Fun but Not Augmented Reality
If you have read any of the news in the last couple days or are a millennial, then you've probably heard by now about the release of the Pokémon...
Read more Why Poor Customer Experiences Are Still So Common
When companies fail to invest in connecting to users, the fallout is significant. In 1998 Joseph Pine and James Gilmore published “Welcome...
Read more Cycle Revolution & Bicycle Design: An Inspiring Visit to the Design Museum
My husband is a bike nut. For as long as I've known him he has been an avid cyclist, and thankfully, he encouraged me to get riding a few years...
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How To Weed Your Garden Of Digital Content
When it comes to site redesign projects, we must be discriminative when choosing content. In the library sciences world (I am a librarian) we...
Read more The Two Biggest Issues Threatening The UX Industry Today
I'm compelled to comment on two recent experiences as I see them as detrimental to the UX industry. Serious Confusion About UX...
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