Web Typography: Top Three Tips
Have you ever come across a website with absolutely terrible typography? Chances are you didn't stick around too long. Following some basic steps...
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The Art of Asking Questions in UX Research
Surveys, interviews, usability tests and other UX research methods are meant to elicit information to help us clearly understand a user/customer...
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Don’t let the old stop the new!
A little while ago Michelle wrote on this blog how bad usability nearly turned her to crime and I am sure she is not alone. However, good...
Read more It is Not Child’s Play
Last Fall, while I was in San Francisco, my friends and I made a stop in Menlo Park. We went to see an exhibition designed by teamLab, a...
Read more Lamenting Over Fermenting: How Brewing Kombucha Relates to UX
I've recently acquired a starter kit to brew my own kombucha, given to me by my colleague Amanda Billark. During lunch one day, Amanda gave me and...
Read more Is Pretty Food Good Food?
A few months ago, a colleague of mine told me Uber was going to start a delivery service: UberEats. We were excited. As soon as the app became...
Read more Why UberEATS Is Ruining the Restaurant Experience
Growing up in the suburbs of Toronto, we would get dinner delivered every couple of weeks when my parents were too tired or busy to cook. In...
Read more Transit Usability Issues Force Me to Turn to Crime
I have a confession to make. I'm a little obsessed with transit systems. Though at this point I think it's a time honoured tradition at...
Read more Closing Communication & Workflow Gaps with Technology
The original title I was going to give this post was: “Better Communication or More Tools? Pick One." I chose the other title because I think...
Read more Designing for Devices
Creating a design that works well on desktops, tablets, and mobile devices is often seen as a daunting and intimidating exercise. Clients worry...
Read more Innovation? Fast follow that Uber taxi instead!
It has finally happened. Uber made it to Cambridge. Some, like myself, were looking forward to this. Others like Cambridge's taxi firms, cannot...
Read more Empathy in UX Design
Empathy is a popular term in user experience design nowadays. Many sources recommend that designers need to first empathize with users to create...
Read more Collaboration is a team sport
If there is one topic that stands out in my mind in the last few months, it would be the topic of collaboration. We have been asked to help...
Read more What Does Your Brand Colour Mean?
The colour of a brand says a lot about who a company is. In this post, we'll explore the psychology of colour and how brands use it to create a...
Read more Creating “Remarkable” Wireframes
If you have ever read the book Purple Cow by Seth Godin, you know that the idea behind the book is to be remarkable, noticeable and outstanding...
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