Why UberEATS Is Ruining the Restaurant Experience
Growing up in the suburbs of Toronto, we would get dinner delivered every couple of weeks when my parents were too tired or busy to cook. In...
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Transit Usability Issues Force Me to Turn to Crime
I have a confession to make. I'm a little obsessed with transit systems.Though at this point I think it's a time honoured tradition at Akendi...
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Closing Communication & Workflow Gaps with Technology
The original title I was going to give this post was: “Better Communication or More Tools? Pick One." I chose the other title because I think...
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Designing for Devices
Creating a design that works well on desktops, tablets, and mobile devices is often seen as a daunting and intimidating exercise. Clients worry...
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Innovation? Fast follow that Uber taxi instead!
It has finally happened. Uber made it to Cambridge. Some, like myself, were looking forward to this. Others like Cambridge's taxi firms, cannot...
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Empathy in UX Design
Empathy is a popular term in user experience design nowadays. Many sources recommend that designers need to first empathize with users to create...
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Collaboration is a team sport
If there is one topic that stands out in my mind in the last few months, it would be the topic of collaboration. We have been asked to help...
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What Does Your Brand Colour Mean?
The colour of a brand says a lot about who a company is. In this post, we'll explore the psychology of colour and how brands use it to create a...
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Creating “Remarkable” Wireframes
If you have ever read the book Purple Cow by Seth Godin, you know that the idea behind the book is to be remarkable, noticeable and outstanding...
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Insights from CanUX 2016
This past weekend I had the pleasure of attending the 7th annual CanUX conference here in Ottawa. After an inspiring experience last year, I was...
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Thoughts on the 2016 Design Thinkers Conference
I have a confession to make- the 2016 Design Thinkers Conference was filled with inspiring talks but the “Confessions" theme didn't quite...
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The Internet of Things – Who Cares?
I have always found the term, the "Internet-of-Things" a bit of a misnomer. What does it actually mean? Are things going on the internet and if so...
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The UX of Branding – How a user focused approach can benefit your brand (PART 2)
For a branding project to be successful, you need to understand your organization, develop a sound brand strategy, and then execute that strategy...
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UX of Branding: How a User Focused Approach Can Benefit Your Brand
Brand design and UX are often seen as distinct processes. In many companies, product teams handle a product's user experience while the marketing...
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53 Minutes for the UX Solution
That's the amount of time I had for writing this blog post. It meant I had to be creative, focused and not be distracted for this period if I had...
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