If you’ve survived the gift-giving frenzy of the recent holiday season, then perhaps you gave or received a connected device. Whether it was a smartwatch, an activity tracker, a home appliance, or some other bit of technology, you may be part of the growing user base for consumer IoT devices. These products are intended forContinue Reading
I am currently renovating my kitchen. It’s a pre-fab kitchen from a well-known company that sells furniture and home furnishings. They sell entire kitchens and all the components in-store and online. I looked at the cabinets and components in-store first and made my selections. After that, I had two choices: · I can eitherRead more
In the past year, I’ve been to a fair share of talks, panels, and conferences. Without a doubt, the question the audience always asks is, “How do you show the value of research to top management?” or “How do you convince management of a design decision?”. We all know that for changes toRead more
After 40 panic-inducing minutes on Saturday, January 13th, when residents of Hawaii believed that missiles were on the way, the message that the alert was a false alarm was finally broadcasted and life returned to its normal pace. In the moments that followed, government officials were quick to blame “human error” for the false alarm. Read more
To celebrate the new year we’ve rounded up our top 10 most read blogs of 2017: The Art of Asking Questions: The quality of the information relies entirely on the quality of the questions we ask. This article explains the fundamentals of using open and closed questions to elicit quality information necessary in UXRead more
Does your company have an experience researcher? The answer is probably no but if you had one then she or he would be worth their weight in gold. Employing a good experience researcher will have massive effect on your future revenues. Your sales team will take the credit but their success heavily depends on theRead more
Akendi is a product strategy, user experience design and usability research firm. We are passionate about the creation of intentional experiences – whether those involve digital products, physical products, mobile, service or bricks-and-mortar interactions. We work shoulder-to-shoulder to optimize the experiences you deliver. Akendi Corporate Overview (PDF).
Experience Thinking innovation firm in Product UX Strategy, User Experience Design & Usability Testing for Companies: Toronto, Ottawa, Montreal, Vancouver, Canada.
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