Say what? UX Research and Testing
By Scott Plewes
11.14.2022
UX research and testing are different things. Research is about understanding people and their experiences in context. Testing is about having a...
Read moreMaking something usable is not magic. It’s a process of carefully testing and refining designs through an iterative process. Our collection of Testing blogs covers the fundamentals of testing approaches and methodologies as well as tips and techniques to hone your skills.
By Scott Plewes
11.14.2022
UX research and testing are different things. Research is about understanding people and their experiences in context. Testing is about having a...
Read moreBy Siobhan Kennedy
02.10.2021
To kick off our training in 2021, we’re sharing an interview with Tedde van Gelderen, President and Founder of Akendi and Experience Thinkers...
Read moreBy Cassandra Wiesner
06.18.2020
Being a UX designer I conduct a lot of qualitative research, from developing personas and journey maps to validating websites and products. There...
Read moreBy Hamilton Hernandez
03.27.2018
The first post in this series talked about the fundamentals of asking questions in UX research. This article describes how we ask questions during...
Read moreBy Leo Poll
10.09.2017
Usability Testing is an essential aspect of any user-centred approach that puts the user at the centre of the development process. Adopting this...
Read moreBy Tobias Coe
09.01.2016
The traditional role of user testing in the product lifecycle has changed dramatically over the last 2-3 years. User testing is one of the main...
Read moreBy Leo Poll
08.13.2015
We have 5 senses (some people claim they have six) and you cannot trust any of them. Cognitive psychologists studying exteroception try to make...
Read moreBy Dan Iaboni
08.06.2015
While driving the other day I tried to switch the radio station using the controls on my steering wheel. Instead, I accidentally redialed a...
Read moreBy Cindy Beggs
08.04.2015
Have any of you heard these phrases from clients or stakeholders? We hear these often; not always at the same time, but definitely on their own. ...
Read moreBy Janet Bewell
07.23.2015
Should you test in-person or remotely? What to choose when there are so many options? If the question was simply about the quality of the test...
Read moreBy Seneca Brandi
07.21.2015
Interaction design can be a delicate balancing act between meeting the needs of the user and wrestling with the limitations of the technology...
Read moreBy Dominira Saul
06.30.2015
In a recent interview with Zane Lowe of the BBC, Kanye West said that he believes that the world can only be saved through design. “I believe...
Read moreBy Seneca Brandi
06.09.2015
Usability is defined as the effectiveness, efficiency and satisfaction with which specified users achieve specified goals in particular...
Read moreBy Dominira Saul
05.14.2015
I fondly remember the days of sketching concepts on paper with a pencil and going to users to solicit feedback. There was a certain joy to...
Read moreBy Michelle Brown
05.12.2015
Elsie had $100, very little time, and needed results. She and her team were developing a new grocery-shopping app that would substantially...
Read moreAbout Akendi
Akendi is a human experience design firm, leveraging equal parts experience research and creative design excellence. We provide strategic insights and analysis about customer and user behaviour and combine this knowledge with inspired design. The results enable organizations to improve effectiveness, engage users and provide remarkable customer experiences to their audiences.