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Testing

Making something usable is not magic. It’s a process of carefully testing and refining designs through an iterative process. Our collection of Testing blogs covers the fundamentals of testing approaches and methodologies as well as tips and techniques to hone your skills.

The Sweet Spot – Participant Numbers in Qualitative Research

By Cassandra Wiesner

Being a UX designer I conduct a lot of qualitative research, from developing personas and journey maps to validating websites and products. There is a common theme that comes across...

Being a UX designer I conduct a lot of qualitative research, from developing personas and journey maps to validating websites and products. There is a common theme that comes across, especially when validating design; some clients feel...

The Art of Asking Questions in Usability Testing

By Hamilton Hernandez

03.27.2018

The first post in this series talked about the fundamentals of asking questions in UX research. This article describes how we ask questions...

Research

Why Is Usability Testing Important?

By Leo Poll

10.09.2017

Usability Testing is an essential aspect of any user-centred approach that puts the user at the centre of the development process. Adopting this...

Testing

Putting User Testing in Context

By Tobias Coe

09.01.2016

The traditional role of user testing in the product lifecycle has changed dramatically over the last 2-3 years. User testing is one of the main...

Testing

Seeing is not always believing.

By Leo Poll

08.13.2015

We have 5 senses (some people claim they have six) and you cannot trust any of them. Cognitive psychologists studying exteroception try to make...

General UX

Not All Errors Are the Same

By Dan Iaboni

08.06.2015

While driving the other day I tried to switch the radio station using the controls on my steering wheel. Instead, I accidentally redialed a...

Testing

Make it “easy to use” for “tech savvy” people

By Cindy Beggs

08.04.2015

Have any of you heard these phrases from clients or stakeholders? We hear these often; not always at the same time, but definitely on their own. ...

General UX

Making the natural ‘natural’?

By Janet Bewell

07.23.2015

Should you test in-person or remotely? What to choose when there are so many options? If the question was simply about the quality of the test...

General UX

Smart Watch Design Heuristics

By Seneca Brandi

07.21.2015

Interaction design can be a delicate balancing act between meeting the needs of the user and wrestling with the limitations of the technology...

General UX

Design Will Save the World

By Dominira Saul

06.30.2015

In a recent interview with Zane Lowe of the BBC, Kanye West said that he believes that the world can only be saved through design. “I believe...

Testing

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About Akendi

Akendi is a human experience design firm, leveraging equal parts experience research and creative design excellence. We provide strategic insights and analysis about customer and user behaviour and combine this knowledge with inspired design. The results enable organizations to improve effectiveness, engage users and provide remarkable customer experiences to their audiences.