You need more than a good product to be successful. Looking at the entire service experience is critical to ensure your audience keeps coming back for more. Our collection of Service Design blogs explores basic concepts and creation methods as well as the benefits they can bring to your organization.
Akendi is an Experience Thinking™ innovation firm in digital user experiences. We are Service Design & User Experience specialists consulting for companies and organizations. Located in Toronto and Ottawa, Canada as well as London and Cambridge, UK.