A Tale of Two Tactics: User Research and Customer Research
To many, user research and customer research are synonymous, which is why so many organizations only do customer research. Why are these distinct...
Read moreResearch is the backbone of good design. A thorough understanding of people’s needs is required to make things easier, faster, and more enjoyable. Our collection of Research blogs covers a range of research methods and the necessary insights to integrate them into your practice.

To many, user research and customer research are synonymous, which is why so many organizations only do customer research. Why are these distinct...
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