When all else fails – RFTM (Reach for the Manual)
As UX professionals, we design products and experiences that are intuitive, easy to use.What happens when a product is released that isn't...
Read moreResearch is the backbone of good design. A thorough understanding of people’s needs is required to make things easier, faster, and more enjoyable. Our collection of Research blogs covers a range of research methods and the necessary insights to integrate them into your practice.

As UX professionals, we design products and experiences that are intuitive, easy to use.What happens when a product is released that isn't...
Read more
When it comes to repeatedly creating exceptional user experiences, there are few tools in the UX practitioner's toolbox as critical as usability...
Read more
I recently attended a large UX conference - lauded as one of the largest in Canada. It was an enjoyable couple of days with some well-known and...
Read more
If the output is to be a stellar information architecture, what are the inputs we need?Card sorting is a technique to gain insights and...
Read more
Who doesn't love a good reward card? Discounts or money back on products, which I am going to buy regardless, seem good to me. Sure, I know it is...
Read more
My introduction to the world of human factors and usability testing was through a book entitled, Set Phasers on Stun: and other true stories of...
Read more
We often travel for the work that we do here at Akendi, so hotel and travel arrangements are nothing new to us. It becomes routine after a while...
Read more
There is a growing sentiment that Storytelling is an aspect of User Experience, and that it's something we need to take notice of and somehow...
Read more
Often misunderstood or completely overlooked, Information Architecture is "a structural design of shared information environments" as stated by...
Read more
Bias is an inclination. Most Biases - like preferring the smell of perfume instead of garbage, or assuming someone who's shivering is cold - are...
Read more
Is there a distinction between “work†technology and personal technology? The distinction is increasingly blurred as technological...
Read more
This week it was brought to my attention that the Canadian Government was reviewing the standing offers that pertained to Public Opinion...
Read more
In personality psychology, we talk about traits and states. Traits are said to be stable characteristics across situations, like being...
Read more
As we know, successful product innovation is something that all product managers strive for. There are plenty of resources out there that provide...
Read more
I had the pleasure of attending this years' ACM CHI conference on Human Factors. I tore myself away from the excitement at the Akendi booth (yes...
Read moreDon't miss an article! We'll notify you of each new post.