Journey Mapping My Commute to Work
An Authentically Torontonian Example of Journey Mapping Last week, I participated in 'Experience Mapping', a course offered in Akendi's UX...
Read moreResearch is the backbone of good design. A thorough understanding of people’s needs is required to make things easier, faster, and more enjoyable. Our collection of Research blogs covers a range of research methods and the necessary insights to integrate them into your practice.

An Authentically Torontonian Example of Journey Mapping Last week, I participated in 'Experience Mapping', a course offered in Akendi's UX...
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At the time of writing this blog I am facing a real dilemma, nay even an existential crisis.  I am torn between addressing two pressing and...
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Is three the magic number?Culturally, and historically, the number three is very significant. In Christianity, there is the Holy Trinity...
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Human cognition is an incredibly complex task that to this day is not completely understood.When designing a product or service, it's...
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Predicting how many product teams figure out their requirements has been following a distinct pattern over the years for me. Many times when I...
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A client once said this to me after watching his very first focus group session. "The concept of getting answers to questions from real potential...
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Bringing a product to life has never been easier. "Products" of course can be websites, apps, things, whatever it is you desire can quickly be...
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In my UX consulting life I go through many, sometimes brief, cycles of meeting a potential new client, talk about what their pain points are, what...
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In a couple of weeks Akendi, along with our partners, will be hosting IoT613, in Ottawa. IoT613 will be a gathering of those interested in...
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Before the beginning of every summer, I like to research and choose my summer reading list. I try to balance my list with fiction and...
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We have 5 senses (some people claim they have six) and you cannot trust any of them. Cognitive psychologists studying exteroception try to make...
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On April 26, 1986 a sudden explosion lit up the night at a local power plant. The operators were ill equipped and unprepared for the situation...
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As we gear up for summer blockbusters, I thought it would be fun to take a look at how usability and user testing is represented in the fictional...
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Card sorting is a great method of exploring and understanding how users organize and label content.In our post on Card Sorting, we provided...
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Every year we do lots of usability testing on products that are in various states of design and/or development. Many are already in market, and...
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