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Research

Research is the backbone of good design. A thorough understanding of people’s needs is required to make things easier, faster, and more enjoyable. Our collection of Research blogs covers a range of research methods and the necessary insights to integrate them into your practice.

The Sweet Spot – Participant Numbers in Qualitative UX Research

By Cassandra Wiesner

Being a UX designer I conduct a lot of qualitative research, from developing personas and journey maps to validating websites and products. There...

General

Improving on “We Didn’t Ask that Question” in User Research

By Tedde van Gelderen

As a user researcher, part of the work is communicating the results of our research. And to get to that moment, we engage with users and...

General

Making the Urgent Case for User Research

By Dan Iaboni

A common ask from clients and students is for me to help them explain the reasons for conducting user research within their organization. While...

General

Akendi: A Trailblazing UX Agency Training the Practitioners of Now

By Roberta Schultz

Akendi's President Tedde van Gelderen talked with Danielle Heifa from Strive, UXR Conference, to share how his team is training product people...

General

How to Visualize Journey Maps in 7 Steps

By Amanda Billark

The UX research is finished but now what? How do you effectively communicate the data? You could give a presentation, write a lengthy report, make...

Design

The Akendi UX Training Course Guide

By Michelle Brown

Have a particular goal and want to know what UX training courses will help the most? While we recommend taking every course we offer through...

Build

The Art of Asking Research Questions in Usability Testing

By Hamilton Hernandez

The first post in this series talked about the fundamentals of asking questions in UX research. This article describes how we ask questions...

Research

Getting Stakeholder Buy-in in UX

By Foong Ling Chen

In the past year, I've been to a fair share of talks, panels, and conferences. Without a doubt, the question the audience always asks is, “How do...

General

UX Researchers are worth their weight in gold!

By Leo Poll

Does your company have an experience researcher? The answer is probably no but if you had one then she or he would be worth their weight in gold...

General

The Secret to ‘Wow’ Users Through Interaction Design

By Leo Poll

Interaction design is the phase almost all UX professionals enjoy the most, as this is where they finally get to create that experience that will...

Design

5 User Experience Research Tips You Can’t Afford To Ignore

By Geoff McCormick

There was a great post in my Linkedin feed recently by Luke Wroblewski of Google, with some simple and powerful stats. It's a great post with...

Research

The Misconception of Age & Tech Savviness

By Dan Iaboni

When we think of tech-savvy users, we probably imagine a younger person. This misconception is due to the incorrect belief that older users do not...

Build

Design for all: Customer Experiences vs. User Experiences

By Tedde van Gelderen

Ok, we're all humans. It is a label that encompasses us all. But in experience research and design we rarely, if ever, create for or try to...

General

The Art of Asking Questions in UX Research

By Hamilton Hernandez

Surveys, interviews, usability tests and other UX research methods are meant to elicit information to help us clearly understand a user/customer...

Research

Empathy in UX Design

By Tedde van Gelderen

Empathy is a popular term in user experience design nowadays. Many sources recommend that designers need to first empathize with users to create...

Design

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