Innovation

New products and novel design approaches have the potential to revolutionize the market, but they also have the potential to be a complete flop. Our collection of Innovation blogs explores new technologies and breakthrough devices as well as strategies for organizations to innovate their products, methods and ideas.

Mobile Payments and Tap Technology

By Dominira Saul

The million dollar question that is on everyone's mind for this year is whether or not consumers are ready to cut the tether that binds us to our...

Build

A Primer on Gamification

By Seneca Brandi

With the holiday season upon us, and gift giving in the air, I couldn't help but notice the recent bombardment of video game commercials on TV...

Innovation

The UX of Credit: an Evolution of Trust

By Dan Iaboni

If you lived in a rural community at the beginning of the 20th century you probably didn't travel very much and many of the things you needed...

General

Innovations for Niche User Needs

By Leo Poll

Tech is cool. And engineers just keep inventing cool tech, often without really considering what their inventions are really going to be used for...

Innovation

Innovation Techniques in Disguise: Hooked book review

By Lisa Min

As we know, successful product innovation is something that all product managers strive for. There are plenty of resources out there that provide...

General

The Year of the iBeacon: roundup

By Leo Poll

Our Year of the iBeacon event on the afternoon of 21 May saw a lot of 'great minds that do not think alike' come together in Cambridge, UK. It...

Innovation

Have solution, need a problem?

By Leo Poll

In a previous blog I wrote about the importance of inventing less and discovering more. This insight driven approach (discovery) is based on the...

Build

The Importance of Experience Thinking

By Tedde van Gelderen

As an advocate of Experience Thinking, a framework that among other elements introduces the human as a stakeholder throughout the development of...

Innovation

Journey Mapping vs. Task Analysis

By Lisa Min

Journey Mapping is becoming an increasingly popular tool in the UX world. They are often used to gain a better understanding of the overall...

Innovation

Preparing for an Augmented Future: Homework

By Dan Iaboni

In my webinar I stated that for AR to be successful it needs to be useful and make it easier to do things than the way we do it today. The path...

Design

Beware: Concept Testing that thinks it’s Usability Testing

By Cindy Beggs

When we talk about user research, we're including the narrower activity of usability testing. Usability testing is, like all user research...

Innovation

Invent Less, Discover More!

By Leo Poll

I was intrigued by a story on breakfast radio on how one of the general practitioners practices in the United Kingdom have managed to...

Innovation

Creating “Certified” Experiences

By Janet Bewell

Have you ever watched a movie or read a book that was incredibly painful but in the end left you with such good dinner conversation that the pain...

Design

Product Innovation: Focus on needs, shop for the tech

By Leo Poll

Does true product innovation require agility? Validating many concepts quickly and cheaply? Most companies will answer both questions with a big...

Build

Service design & customer journey mapping: covering end-to-end service lifecycle phases equally

By Tedde van Gelderen

We recently completed a customer journey (or experience) mapping activity as part of a project. It was done to help capture the company's...

Design

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