Curious facts and insights about user and customer experience from the team at Akendi. From UX principles to thought-leadership around creating intentional experiences, our collection of General UX blogs covers everything from recent events to musings and seasoned advice.
I'm going to talk about our clients; the clients who pay for our work, for whom we love to go out of our way to make happy. I'd like to talk...
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With the launch of Overwatch, it looks like Blizzard has another massive success on their hands.The game reached over 10 million users only...
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I love coffee, it fuels my day, it fuels the company, and I couldn't do business without it.Fortunately, I am not alone. Even the Brits have...
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Users don't know what they want; this is a fact of user research. Of course, it would be great to be able to ask users “How would you...
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The field of UX is intimately concerned with how people think, feel and act, and how to leverage those behaviours to create a better user...
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When companies fail to invest in connecting to users, the fallout is significant. In 1998 Joseph Pine and James Gilmore published “Welcome...
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When it comes to site redesign projects, we must be discriminative when choosing content. In the library sciences world (I am a librarian)...
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I'm compelled to comment on two recent experiences as I see them as detrimental to the UX industry.Serious Confusion About UX...
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You're An Experience Architect Developing Wireframes For A New Website. Where Do You Begin? First, you review the project plan and take note of...
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Why The Line “Of Course, It's Common Sense To Design It That Way,†Is High Praise Indeed At some point in your career you will...
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Last week at the dinner table I had a conversation that pushed my thinking.My oldest child is going to university and her friend is in her...
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This past weekend, the Association of Chartered Industrial Designers of Ontario (ACIDO) hosted their 15th annual Rocket competition, a competition...
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I was recently visiting with my parents and had the luxury of being driven around by them in their 'relatively' new car. I say 'relatively'...
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“Good design, when it's done well, becomes invisible. It's only when it's done poorly that we notice it.†-? Jared SpoolBut what...
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Elevator Speech Last night I went to the bank to renew my mortgage. As part of the process I was asked what I do for a living — I gave a short...
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