Curious facts and insights about user and customer experience from the team at Akendi. From UX principles to thought-leadership around creating intentional experiences, our collection of General UX blogs covers everything from recent events to musings and seasoned advice.
I have a confession to make. I'm a little obsessed with transit systems.Though at this point I think it's a time honoured tradition at Akendi...
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The original title I was going to give this post was: “Better Communication or More Tools? Pick One." I chose the other title because I think...
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It has finally happened. Uber made it to Cambridge. Some, like myself, were looking forward to this. Others like Cambridge's taxi firms, cannot...
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Empathy is a popular term in user experience design nowadays. Many sources recommend that designers need to first empathize with users to create...
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If there is one topic that stands out in my mind in the last few months, it would be the topic of collaboration. We have been asked to help...
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This past weekend I had the pleasure of attending the 7th annual CanUX conference here in Ottawa. After an inspiring experience last year, I was...
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I have a confession to make- the 2016 Design Thinkers Conference was filled with inspiring talks but the “Confessions" theme didn't quite...
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I have always found the term, the "Internet-of-Things" a bit of a misnomer. What does it actually mean? Are things going on the internet and if so...
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That's the amount of time I had for writing this blog post. It meant I had to be creative, focused and not be distracted for this period if I had...
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I don't know about you, but I'm always finding my inbox crammed with email newsletters I don't remember signing up for. A lot of times it's from...
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Apple is often hailed as the gold standard for user design. There are a couple of things that they have done very well and then there's a few...
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Today I came back from a lunch where I talked with a potential client about their product. This was a first conversation so most of the time was...
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My Presto card promises a lot. I'll be able to travel on the TTC (public transit system in Toronto) using a single card. No more stashes of...
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Efficiency versus ExperienceA few weeks ago after a relaxing weekend of playing video games, I couldn't sleep and found myself staring...
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I recently had an interesting lunchtime conversation with our VP of UX, Yvonne Shek, about how and where we find inspiration. While it seems...
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