Curious facts and insights about user and customer experience from the team at Akendi. From UX principles to thought-leadership around creating intentional experiences, our collection of General UX blogs covers everything from recent events to musings and seasoned advice.
It's never as simple as just changing the colourA little while back there was a bit of controversy over the decision by the Toronto police to...
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I remember a phone call I received when I still worked for Philips Research from somebody who lived close to the labs. This gentleman owned a...
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The healers of the digital era. The Rise of the Charlatans A lot of companies are becoming more familiar with the terms “UX", “User Experience"...
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And if they are not then they should! Why? Because the creation and/or delivery of a customer/user experience is teamwork. Just think of all the...
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I have mostly positive feelings about skip-the-line apps and websites like Ritual, BonApp, Hangry, Starbucks, and Skip The Dishes, among others...
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I'm going to break a bit from my usual discussion of improving experiences to talk about a more universal topic: time management.This is...
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I started my morning just like any other; I woke up, did my morning routine, and had quality family bonding time discussing the topic of German...
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It is a fact that museums have always amused me. Since I was a little girl, I would spend hours viewing paintings, sculptures and historical...
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You have a BIG project with lots of problems to analyse and solve. Your nerves are buzzing and you need someplace or something reassuring and...
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Nothing gets work done like a good, solid deadline. Menial tasks tend to get left aside, and sometimes, large projects get postponed due to their...
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Ok, we're all humans. It is a label that encompasses us all. But in experience research and design we rarely, if ever, create for or try to...
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A little while ago Michelle wrote on this blog how bad usability nearly turned her to crime and I am sure she is not alone. However, good...
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I've recently acquired a starter kit to brew my own kombucha, given to me by my colleague Amanda Billark. During lunch one day, Amanda gave me and...
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A few months ago, a colleague of mine told me Uber was going to start a delivery service: UberEats. We were excited. As soon as the app became...
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Growing up in the suburbs of Toronto, we would get dinner delivered every couple of weeks when my parents were too tired or busy to cook. In...
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