Curious facts and insights about user and customer experience from the team at Akendi. From UX principles to thought-leadership around creating intentional experiences, our collection of General UX blogs covers everything from recent events to musings and seasoned advice.
If technology aims to make our lives easier, then why am I trapped outside of a bathroom by a fancy electronic door lock, unable to enter the...
Read more
Before the beginning of every summer, I like to research and choose my summer reading list. I try to balance my list with fiction and...
Read more
Like many of my teammates in the Toronto office, I cycle to work almost every day during the warmer months. It is hands-down my favourite way to...
Read more
Commuting in Toronto can be a very frustrating experience, particularly if you are a cyclist. Despite the rapid growth in the number of cyclists...
Read more
We have 5 senses (some people claim they have six) and you cannot trust any of them. Cognitive psychologists studying exteroception try to make...
Read more
Have any of you heard these phrases from clients or stakeholders? We hear these often; not always at the same time, but definitely on their own. ...
Read more
Should you test in-person or remotely? What to choose when there are so many options? If the question was simply about the quality of the test...
Read more
Smart watches have become an increasingly popular item in consumer electronics over the past few years, exploding on to the scene back in 2012...
Read more
Interaction design can be a delicate balancing act between meeting the needs of the user and wrestling with the limitations of the technology...
Read more
Exhausted from your exploration of the WestJet flight booking system, you, André Aumond, are looking for smoother sailing and greener pastures...
Read more
I had the questionable joy this year of trying out, not one, not two, but three tax return applications online to file my Canadian taxes. This is...
Read more
Grids & Guides: A Notebook for Visual Thinkers“144 pages of blank graph paper, plus charts, infographics, tables, and other scientific...
Read more
It was a dark and stormy night and Lynn Weston couldn't figure out how to turn off her computer. She had just gotten a new Windows 8 system and...
Read more
As I fought to run away from a sudden hoard of attackers before they killed me, I accidentally pulled out my cell phone holding it up so that it...
Read more
One Saturday in an upscale supermarket in California, shoppers were greeted with an extraordinary display of 24 types of jam to sample and buy...
Read more
Don't miss an article! We'll notify you of each new post.
help you?