General UX
Curious facts and insights about user and customer experience from the team at Akendi. From UX principles to thought-leadership around creating intentional experiences, our collection of General UX blogs covers everything from recent events to musings and seasoned advice.
Fact & Fiction: Tell a Story with Data
By Cassandra Wiesner
12.03.2021
Have you ever been in a situation where you have a 100 slide deck to present in 60 minutes? Listen, we have all been there at some point, but I...
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UX teams and software vendors in healthcare settings – a workshop
By Philip Watson
06.01.2021
Last month we at Akendi got the opportunity to speak to UX colleagues working in life science settings. At the 2021 UXLS conference, organised by...
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On Compassion and Conway’s Law
By Philip Watson
03.17.2021
Have you ever sat in a team meeting of a large website restructuring project and wondered “What are we all doing here?” If so, consider the...
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Using Ecosystem Diagrams For Insight and Understanding in Experience Design
By Scott Plewes
02.25.2021
In order to redesign a product or service you need to understand the system context in which it is being used and the opportunities for changing...
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A New UX Training Community: Experience Thinkers
By Siobhan Kennedy
02.10.2021
To kick off our training in 2021, we’re sharing an interview with Tedde van Gelderen, President and Founder of Akendi and Experience Thinkers...
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Hiring the Right UX Professional
By Dan Iaboni
11.03.2020
Hiring is always exciting but comes with a sense of trepidation. Being able to grow your team and bring in new perspectives and new skills can be...
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The Sweet Spot – Participant Numbers in Qualitative Research
By Cassandra Wiesner
06.18.2020
Being a UX designer I conduct a lot of qualitative research, from developing personas and journey maps to validating websites and products. There...
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“We Didn’t Ask that Question”
By Tedde van Gelderen
06.02.2020
As a user researcher, part of the work is communicating the results of our research. And to get to that moment, we engage with users and...
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Digital inclusion and service delivery in post-covid world – workshop insights
By Philip Watson
05.14.2020
On 30th of April, 2020, Akendi & CW successfully facilitated an online discussion on “Adjusting business service delivery to a changed world”...
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Making the Case for User Research
By Dan Iaboni
05.08.2020
A common ask from clients and students is for me to help them explain the reasons for conducting user research within their organization. While...
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3 Real-Life Examples of Simple Design Solutions
By Michelle Brown
07.11.2019
It’s easy to call out bad design – there’s a lot of it. But finding and appreciating examples of good design can feel challenging. We...
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Mixology Meets UX: A Martini Recipe With An Akendi Twist
By Dan Iaboni
06.27.2019
The art of mixology and UX design have a lot in common. Both balance art and science to create a pleasing experience. A mixologist combines...
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Meet Akendi: A Trailblazing Agency Training UX Practitioners of Today
By Roberta Schultz
03.28.2019
Akendi's President Tedde van Gelderen talked with Danielle Heifa from Strive, UXR Conference, to share how his team is training product people...
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How My Internship Helped Me Transition Into a Junior Role
By Anna Ballares
01.29.2019
Looking back in retrospect, I decided to contemplate what I accomplished last year that led me to where I am today. I’ve recently had the...
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