General UX
Curious facts and insights about user and customer experience from the team at Akendi. From UX principles to thought-leadership around creating intentional experiences, our collection of General UX blogs covers everything from recent events to musings and seasoned advice.
The Sweet Spot – Participant Numbers in Qualitative Research
By Cassandra Wiesner
06.18.2020
Being a UX designer I conduct a lot of qualitative research, from developing personas and journey maps to validating websites and products. There...
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“We Didn’t Ask that Question”
By Tedde van Gelderen
06.02.2020
As a user researcher, part of the work is communicating the results of our research. And to get to that moment, we engage with users and...
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Digital inclusion and service delivery in post-covid world – workshop insights
By Philip Watson
05.14.2020
On 30th of April, 2020, Akendi & CW successfully facilitated an online discussion on “Adjusting business service delivery to a changed world”...
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Making the Case for User Research
By Dan Iaboni
05.08.2020
A common ask from clients and students is for me to help them explain the reasons for conducting user research within their organization. While...
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3 Real-Life Examples of Simple Design Solutions
By Michelle Brown
07.11.2019
It’s easy to call out bad design – there’s a lot of it. But finding and appreciating examples of good design can feel challenging. We...
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Mixology Meets UX: A Martini Recipe With An Akendi Twist
By Dan Iaboni
06.27.2019
The art of mixology and UX design have a lot in common. Both balance art and science to create a pleasing experience. A mixologist combines...
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Meet Akendi: A Trailblazing Agency Training Practitioners of Today
By Roberta Schultz
03.28.2019
Akendi's President Tedde van Gelderen talked with Danielle Heifa from Strive, UXR Conference, to share how his team is training product people...
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How My Internship Helped Me Transition Into a Junior Role
By Anna Ballares
01.29.2019
Looking back in retrospect, I decided to contemplate what I accomplished last year that led me to where I am today. I’ve recently had the...
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I Don’t Want Your #&%$!@* App
By Dan Iaboni
01.15.2019
Claiming to be the front page of the internet, Reddit is one of the most visited websites in the world. In the past three months, there has been...
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Top 10 UX Blogs of 2018
By Roberta Schultz
01.03.2019
In 2018 we saw a lot happening in the world of UX. From a missile crisis caused by poor design to failing ride-sharing mobile apps, the Akendi...
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Up in Smoke
By Dan Iaboni
12.18.2018
On October 17th, 2018, cannabis was legalized in Canada, but how it is distributed varies across the country. In Ontario the only legal way to...
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How to Fail Better than Uber
By Michelle Brown
11.08.2018
Let’s talk about failure. I feel that word has reached a glorified state recently that it never deserved. Google the word “failure” and you’ll...
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The Art of Experience Thinking
By Jessica Murray
11.01.2018
Art can have the same transformative power as any great technological advancement. Experience design isn’t only for products and technology...
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Empower Your Users by Avoiding Language Ambiguity in Your Designs
By Hamilton Hernandez
08.30.2018
Many of us have experienced ambiguity in words when we hear something like “let me put you on hold for a few minutes”, “He will be back in a few...
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