Experience Thinking
By Scott Plewes
02.25.2021
In order to redesign a product or service you need to understand the system context in which it is being used and the opportunities for changing...
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By Siobhan Kennedy
02.10.2021
To kick off our training in 2021, we’re sharing an interview with Tedde van Gelderen, President and Founder of Akendi and Experience Thinkers...
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By Michelle Brown
07.09.2019
Some insurance companies are trying to rewrite the insurance experience, but how well do they deliver on their promises? In part one we...
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By Michelle Brown
03.14.2019
The insurance experience. It’s not something that gets people excited. Not much has changed in the last several years and many customers view the...
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By Tedde van Gelderen
08.04.2018
In 2017, I finished writing a book on what organizations need to know to create truly connected experiences. The customer, user, citizen, client...
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By Michelle Brown
06.05.2018
Have a particular goal and want to know what UX training courses will help the most? While we would recommend taking every course we offer through...
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By Tedde van Gelderen
12.15.2015
Predicting how many teams figure out their product requirements has been following a distinct pattern over the years for me. Many times when I...
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By Tedde van Gelderen
05.08.2014
As an advocate of Experience Thinking, a framework that among other elements introduces the human as a stakeholder throughout the development of...
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