The Seven Deadly Sins of Automated Phone Systems
Automated phone systems, everyone hates them, everyone has to use them.These systems force callers through an excruciating menu system only...
Read moreCreating a well-designed interaction does more than improve usability – it can create delight. Our collection of Interaction Design blogs takes you from interaction fundamentals to examples of good and bad designs and what you can learn from them.

Automated phone systems, everyone hates them, everyone has to use them.These systems force callers through an excruciating menu system only...
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At Akendi, we use design principles when designing, conducting heuristic reviews or analyzing the results of a usability test. These design...
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Human cognition is an incredibly complex task that to this day is not completely understood.When designing a product or service, it's...
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Even in this digital age, print collateral has its place. There are many conversations about the value of print happening right now. Ensuring the...
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When you are continuously evaluating your product it is easy to keep your product feeling fresh. However, if you are not able to refresh your...
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Every website should tell a story in some form or another. Its design should reflect who you are and what you want to tell your users. Your...
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Great recipe apps realize that meal planning, whether it is weekly prep or planning dinner with friends, is a multi-step process. It requires...
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The TamagotchiAs a young child in the 90's with no dog, I desperately wanted a Tamagotchi. Desperately. The pocket-sized virtual pet promised...
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Making technology more usable is generally thought to add to its persuasive capability, but are there times when usability goals conflict with...
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A look at how sharing-economy giants, Uber and Airbnb, differ in their approach to garnering trust through messaging and visual design. We're...
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Have you ever faced this signage dilemma? Amazing, isn't it? I know which way to turn for everyone else's room but my own.*And yet...
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With Google unleashing its redesigned logo this month, we thought we'd gather up some feedback from around the office. Here are some of our...
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New York City sees over 50 million visitors annually, with numbers rising each year. This is a huge number and an important one to consider when...
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I recently participated in an open design challenge from NASA to create an application for a wearable device. The challenge called specifically...
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In a couple of weeks Akendi, along with our partners, will be hosting IoT613, in Ottawa. IoT613 will be a gathering of those interested in...
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