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Creating a well-designed interaction does more than improve usability – it can create delight. Our collection of Interaction Design blogs takes you from interaction fundamentals to examples of good and bad designs and what you can learn from them.

How to Fail Better than Uber

By Michelle Brown

Let's talk about failure. I feel that word has reached a glorified state recently that it never deserved. Google the word “failure" and you'll end...

Design

Empower Your Users by Avoiding Language Ambiguity in Your UX Designs

By Hamilton Hernandez

Many of us have experienced ambiguity in words when we hear something like “let me put you on hold for a few minutes"‚ “He will be back in a few...

Design

How to Visualize Journey Maps in 7 Steps

By Amanda Billark

The UX research is finished but now what? How do you effectively communicate the data? You could give a presentation, write a lengthy report, make...

Design

Critical Non-Essentials, Marginal Gains & Service Design

By Geoff McCormick

With the current FIFA World Cup taking place, it seems obligatory to discuss sports - and how we, like our heroes, use their training and...

Design

How to Use Fitts’s Law When Designing Experiences

By Michelle Brown

Humans are notoriously unpredictable. Unlike gravity, electricity, or friction, they just don't seem to work the same way each time. And this is...

Design

The Ethics of Design: 5 Ways to Ensure You “Do No Harm”

By Athena Herrmann

My colleague recently wrote a blog about a new restaurant in Vancouver that is positioning itself after Pablo Escobar, the notorious Colombian...

Design

The Akendi UX Training Course Guide

By Michelle Brown

Have a particular goal and want to know what UX training courses will help the most? While we recommend taking every course we offer through...

Build

Why do Service Blueprinting?

By Hamilton Hernandez

The best cities, buildings, vehicles, and products are often the ones that have been thoughtfully and purposefully designed. Often, designers...

Design

An Accessible World for All

By Jessica Murray

Accessibility has become a hot topic in the design world but how do we design for it? And how do we plan for it? In a diverse world like ours, we...

Design

Designing Better for Different Mental Models

By Michelle Brown

There's no such thing as easy to use for everyone. I've bought many transportation tickets in my life before. I've even muddled my way through...

Design

App Review: The White House’s 1600

By Dan Iaboni

Want to have a little fun with a demo of augmented reality? Then you might want to search around for a US dollar bill and try out the 1600...

Design

The UX of IoT Devices

By Dominira Saul

If you've survived the gift-giving frenzy of the recent holiday season, then perhaps you gave or received a connected device. Whether it was a...

Build

Hawaiian Missile Crisis: A Result From Design Error Not Human Error

By Dan Iaboni

After 40 panic-inducing minutes on Saturday, January 13th, when residents of Hawaii believed that missiles were on the way, the message that the...

Design

The Secret to ‘Wow’ Users Through Interaction Design

By Leo Poll

Interaction design is the phase almost all UX professionals enjoy the most, as this is where they finally get to create that experience that will...

Design

Interactive UX Prototyping with OmniGraffle

By Sanaz Hafezi

I recently completed a project where I had to prototype with a high level of interaction on OmniGraffle. While going through this process, I...

Design

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