Experiences are everywhere: UX Goes Beyond Human-Digital Interactions
Interactions - and hence experiences - occur between people and other people, institutions, physical items, and more. All these interactions can...
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Chief Strategy Officer
Over the past twenty-five years, Scott has worked in the areas of business strategy, product design and development in the high tech sector with a specialization in experience design. He has extensive cross-sector expertise and experience working with clients in complex regulated industries such as aviation, telecom, health, and finance. His primary area of focus over the last several years has been in product and service strategy and the integration of multi-disciplinary teams and methods.Scott has a master's degree in Theoretical Physics from Queen's University.

Interactions - and hence experiences - occur between people and other people, institutions, physical items, and more. All these interactions can...
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A User Experience strategy is like any strategy. It is about going from your current state to a better future state. The difference is, a UX...
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UX research and UX testing are different things. Research is about understanding people and their experiences in context. Testing is about having...
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In order to redesign a product or service, you need to understand the system context in which it is being used and the opportunities for changing...
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