Akendi Alumnus
Many of us have experienced ambiguity in words when we hear something like “let me put you on hold for a few minutes"‚ “He will be back in a few...
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Would you be Escobar's customer?I'm not talking about Pablo Escobar, the drug lord who trafficked drugs within and outside of Colombia...
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The best cities, buildings, vehicles, and products are often the ones that have been thoughtfully and purposefully designed.Often, designers...
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The first post in this series talked about the fundamentals of asking questions in UX research.This article describes how we ask questions...
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I have mostly positive feelings about skip-the-line apps and websites like Ritual, BonApp, Hangry, Starbucks, and Skip The Dishes, among others...
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Surveys, interviews, usability tests and other UX research methods are meant to elicit information to help us clearly understand a user/customer...
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