Your destination
for everything UX

We're passionate about learning and experimenting, and we aren't shy about sharing our knowledge and findings with the UX community. Here, you'll find useful tools, whitepapers, perspectives, and insights from the Akendi team. Be sure to check back often!

Tools

When it comes to your customers and users, we want you to be as well-informed and equipped as possible. Here you can download handy reference tools to improve your knowledge of the UX research and design process.

Featured tool

Akendi's 7 Design Principles Poster

At Akendi, we follow these seven principles whenever we create a design, conduct heuristic reviews, or analyze the results of a usability test.

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Whitepapers

Offering insight and opinion on both foundational and cutting-edge user experience topics, our whitepapers are free to download. Take a deep dive into UX research and testing, mobile design, user personas, and more.

Featured whitepaper

Making the inaccessible accessible

This article examines the current state of mobile accessibility and the implications for users with physical impairments. Is there a "universal solution" to make mobile devices accessible for users of all levels of mobility?

By Jen Hennings

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UX research & testing techniques

There are many methods for conducting user research, each of which bring distinctive value to the table at different stages in the UX design process. Learn how to find the right technique for the job.

By Fatima Kanji

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Four traps UX practitioners
should know

There is a wealth of knowledge and research from psychology to economics that has a lot to teach UX practitions about how to conduct research, how research will be received, and above all: traps to avoid.

By Michelle Brown

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7 reasons audio will save mobile user
experience design

In the early days of the internet, hardware limitations made it impossible to depend on audio to deliver critical information. Mobile audio has changed the game and just might save your next interface design.

By Patrick Noonan

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End-to-end experience
lifecycle strategies

While most organizations are familiar with concepts such as "user experience" and "brand experience", few realize that there are in fact six different types of experience to consider.

By Tedde van Gelderen

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Managing user involvement
in product development

Before you can successfully incorporate user feedback into the product development cycle, you need to understand why user feedback is often poorly gathered in the first place.

By Tedde van Gelderen

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User personas research explained

Learn about user personas, which are stand-ins or proxies for unique groups of people who share common goals and needs with respect to the use of a product, website, or service.

By Tedde Van Gelderen

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Short videos

Browse through our expert videos on UX strategy, research, testing, and more. These short videos will get you up to speed on the latest user experience technology, topics, and trends.

Business Requirements

How do you balance business requirements and user/customer requirements?

Watch the video