Whitepapers
Browse this list of our usability research white papers:
User Personas Explained [pdf] - learn why personas are a critical part of the design process.
Managing User Involvement [pdf] - create a balanced process where user input is used at the right time, in the right amounts.
Casestudies
Canadian Breast Cancer Foundation (pdf) - Donor Experience
Coreworx (pdf) - User Experience Design
Daily Bread Food Bank (pdf) - Donor Experience
N-able (pdf) - Usability Testing
SciCan (pdf) - Customer Experience
Strata Health (pdf) - Customer Experience
Track Assets (pdf)- Usability Review
Videos
- Zone5 OCRI talk in Ottawa about
Web Usability for Business Results by Dominira Saul (November 2009) - Ryerson University talk about The Importance of Experience Design by Tedde van Gelderen (March 2009)
- Presentation on Experience Design
Our Services
Experience Strategy
Web Strategy (pdf)
Customer / User Experience Research
Focus Group (pdf)
Personas (pdf)
Usage Scenarios (pdf)
Field Research (pdf)
Experience Mapping (pdf)
Customer / User Experience Design
Mobile UX Design (pdf)
Information Architecture (pdf)
GUI Design (pdf)
Signage & Wayfinding (pdf)
Customer / User Experience Testing
Usability Testing (pdf)
Ready to Akendi?
Please contact business@akendi.com or 1.866.585.1660 x1 for questions and more information on how we can help you.
