Information Architecture
Above all things, your website delivers information to its audiences and your users. How effectively it delivers that information will determine whether users take the actions you want them to, fulfilling their goals.
Akendi innovates in creating information architectures (IA) for corporate web portals, intranets, enterprise portals, ecommerce sites, and social 
networking sites to ensure that the information is designed in a meaningful and efficient way.
One IA deliverable is a site map that shows the content of your website in effective & efficient collections. We use this rich information to create the interaction design of a web portal and customer portal.
Web Portal, Intranet & Customer Portal IA
Based on our innovative user experience research process and industry best practices, we will research users & customers and create an effective IA for your web portal, customer portal or intranet.
We will begin by understanding your business goals, requirements, and vision for the web portal or intranet.
Web site Sitemap Information Architecture
Wireframe diagram of web site
Wireframe diagram example of web 2.0 dialogue box
Corporate web site wireframe diagram
Next, we will conduct user research with techniques such as field research, personas, usage scenarios and open card sorting to uncover your web portal, intranet users’ information goals and behaviours.
Based on this user research, we will:
- Inform the IA further through card sorting research
- Develop labelling and nomenclature for content structure, page navigation, contextual links, etc.
- Develop a final structure or site map that provides the content hierarchy and web portal, intranet structure.
- the next step is interaction design, visual design and specification for coding.
Let's Talk!
Please email Shaun Illingworth, Managing Director at contact@akendi.com or 1.866.585.1660 x0 for questions and more information about how we help optimize your user experience design, digital product design, physical product design, or wayfinding & signage.
