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Experience Research

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Contact Akendi

How we work
/ Experience Research
/ Online Survey Research

About Akendi

effective online surveys to identify customer values and user needs

Online Survey Research Services

Understand the context of the product and service through targeted questions.

Explore the customers' motives and reasons why they and how they use the service, their perception of it's values and delve into deeper understanding of what makes them buy and how they use and upgrade their products.

Informed research

Our online survey process will provide informed insights for your new service, web site or product. From the initial touch points with the website or product, through questions, we will build a picture or your end user, customer or client that will help focus the design. To create a remarkable product.

  • Understand

    field research
  • Collect

    field online survey research data gathering
  • Analyze

    field data analysis
Understand the online research goals: product usage, context of use, exploratory research, 
Questions Feedback Data Analysis
     
Understand attitude, context and needs by questions people while they use the website. We capture through questions, podcasts, sometimes video.
Analysis through coding of open ended questions, statistical analysis of closed questions.

Contact Us

t: +1 416 855-3367 e: business@akendi.com m: 187 King Street East, 4th floor, Toronto, Ontario, Canada.

Online surveys for companies globally: Canada, Toronto, Montreal, Vancouver, Ottawa, Calgary, Edmonton; San Francisco, San Jose, CA; Boston, MA; Chicago; London, UK; Amsterdam; New York, NY.

Experience research

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