we test the user experience of your new or updated experiences

User Experience (UX) Testing Services

User experience testing is a well established method to discover issues in the usability of a product, website or service. A user experience issue is identified as information or functionality that is hard to find, use or learn.
In our testing, these issues are measured by: time to complete each task, human errors made during the test and the human reaction to the tasks in the test.

Akendi does user experience testing on-site, remote and in our labs. A typical test involves 3-5 users per user group, so if you have 3 user groups you'd test between 9 and 15 users.

User Experience Testing Plan

We start by creating a UX testing plan with the recruiting criteria for the intended users, list the tasks to be used in the testing session and an outline of the resulting report.

Remote User Experience Testing and in-house UX testing

We will perform our testing sessions remotely as well as in neutral facilities for blind product testing or on-site in your facilities.

Contact Us

t: +1 416 855-3367 e: business@akendi.com m: 187 King Street East, 4th floor, Toronto, Ontario, Canada

Akendi UX Consulting Company: User Experience testing globally: Canada, Toronto, Montreal, Vancouver, Ottawa, Calgary, Edmonton; San Francisco, San Jose, CA; Boston, MA; Chicago; London, UK; Amsterdam; New York, NY.