usability analysis for your new or updated designs

Usability consulting services

Usability is the science of assessing whether humans can use technology effectively and efficiently. Good usability is the result of applying a user centered design process, or human centered design strategy. Usability can be defined by:

• Efficiency: how quickly can users perform a task and how often are they slowed down by errors they make
• Effectiveness: can users do what they intended to do with the web site, product or service
• Satisfaction: how pleasant is it to use the product or web site
• Learnability: how fast can users learn the product based on their first use (walk up and use) and how long can the user remember how the product worked when they haven't used it in a while

We apply human and user centered design techniques in our usability consulting. That's how we conduct user research, design for usability and test the usability of your product, rich interface application, web site or service.

Usability Experts

Our usability experts apply established human centered design strategies to discover and address issues in the usability of a product, website or service.  We offer the following usability services:

• User group profiles and persona research and development
• Usage Scenario research and development
• Usability review or heuristic usability evaluation
• Usability testing of hardware products, desktop gui software, industrial design and service designs
• Human Factors analysis of products and GUIs

Contact us

t: +1 416 855-3367 e: business@akendi.com m: 187 King Street East, 4th floor, Toronto, Ontario, Canada

Human Centered Design, User Centered Design consulting and website usability consulting company for organizations globally: Canada, Toronto, Montreal, Vancouver, Ottawa, Calgary, Edmonton; San Francisco, San Jose, CA; Boston, MA; Chicago; London, UK; Amsterdam; New York, NY.