Usability Reviews

Understanding what barriers or challenges your product, service, or web site interface present to users is the first step in optimizing usability.

Akendi’s usability design experts will conduct a rigorous usability evaluation of your software or hardware product, website, rich Internet application, or service to identify issues and recommend improvements.

How We Do It

Based on a proven, repeatable process, we will learn about your customers, your users and your business goals, then evaluate the users’ experiences with the product, service, or website.

We will identify usability gaps and challenges as well as pointing out elements of usability that have been overlooked during the day-to-day tasks of development, design and business operations.

usability analysis evaluation example screenOur final recommendations will be concrete and based on your users’ feedback and actual usage habits. We will prioritize our recommendations to help you plan and budget your path forward. If desired, we can also propose how to best implement the recommended changes, and we can provide the implementation services.

Please contact business@akendi.com for more information about Usability Reviews.

About Us
Akendi is an informed design, usability research and product strategy firm. We are passionate about the creation of intentional product and service experiences – whether those experiences involve physical products, virtual products, face-to-face, online, or bricks-and-mortar interactions. We work closely with our clients to research, design, and validate all aspects of the experiences they deliver.
Leading heuristic usability analysis consulting firm in web usability evaluations for companies: Toronto Montreal, Vancouver, Ottawa, Calgary, Edmonton; Canada, Sunnyvale, Houston, Texas, San Jose, Los Angeles, California; Boston; Chicago; London, UK; Amsterdam; New York, NY. We do usability reviews of your ria, SaaS.
Contact us for more information on usability reviews:
t: +1.866.585.1660
e: business@akendi.com
m: Toronto, Ottawa, Vancouver, Montreal, Canada, Los Angeles, California, New York.