Usability Consulting
Users who find a product, mobile app or website intuitive to use and able to help them achieve their goals need less support and remain loyal to your organisation. In contrast, frustrated users are more likely to evaluate competitive alternatives and put strain on your support resources.
Akendi helps to ensure positive user experiences for products and applications – from software to hardware, websites to mobile apps. Our research and usability expertise helps organizations to prevent frustration and increase users’ self-sufficiency. The results include lower support costs, increased customer loyalty and user effectiveness and greater long-term revenue as satisfied users upgrade and purchase more products and services.
How We Do It
Through our research and usability test methods we will deeply understand your users, to uncover the root cause of any usability issue. Our usability design recommendations will be pragmatic and prioritised to fit your project constraints.
Usability Analysis
Our usability consulting and analysis experience encompasses:
Ready to Akendi?
Please contact business@akendi.com or 1.866.585.1660 x1 for questions and more information about our Usability Consulting services.
