Software UX Design
Business Applications, SaaS and mobile applications that are “intuitive” make it easy for users to achieve their goals and result in customers who remain loyal to your organization. In contrast, business applications that are difficult to use cause frustration, put strain on your support and are more likely to send users away to evaluate competitive alternatives.
Akendi helps create innovative experiences for users of business applications, customer & web portals. Our user research and interaction design expertise helps you deliver applications that will increase users’ satisfaction, usability and efficiency.
The ROI benefits include lower support costs, increased customer loyalty, and greater long-term relationships as satisfied users upgrade and acquire more products from a trusted company.
User Experience Architects
We conduct indepth user research of audience and business goals that are captured as business requirements, user personas and usage scenarios.
During this customer and user research we use contextual inquiry, interview techniques and observation to identify the behaviour of your users with the (intended) product experience. 
After this critical phase, we create concept designs of the users’ experience with the product or service. Through an iterative design process, we design user experience prototypes and wireframes to test with end users.
Our final user experience design specification will be based on your users’ feedback and their behaviour. We prioritize the ux design trade-offs within the context of your customer, user and business requirements.
Business Application UX Design Experience
Our business user interface design experience encompasses:
- Mobile applications
- Business-to-Business applications
- Software as a service (SaaS)
- Customer Portals
- Enterprise Portals and Intranets
- Social media applications
- E-commerce solutions
- Voice of the Customer
- Embedded software
- Enterprise applications
- Out-of-the-box software products
- Voice of the User
- Rich internet applications (RIA) / web portals
Let's Talk!
Please email Shaun Illingworth, Managing Director at contact@akendi.com or 1.866.585.1660 x0 for questions and more information about how we help optimize your user experience design, digital product design, physical product design, or wayfinding & signage.
