Government & Public Service
With an ever-increasing number of service offerings, constituent needs, and shrinking budgets, government bodies at all levels increasingly rely on websites to encourage self-service and to streamline previously paper-intensive processes.
Akendi provides a range of government to citizen (G2C) consulting services and is experienced in working with municipal, provincial and federal government organizations. We help to increase user self-service, improve satisfaction, and minimize usage errors by individuals interacting with service-oriented websites and kiosks.
Government Usability Design Projects
We have contributed our experience design expertise to these public-service projects:
- Developed web personas and usage scenarios for government websites to inform the redesign efforts
- Engaged in user research and provided information architecture and strategy consulting for an optimized intranet in a provincial government agency
Government to Citizen Experience Design
Akendi provides these G2C services to public service and government agencies:
- Compliant Web Design, Intranet
- Mobile UI Design
- Public Opinion Research
- User Research
- Usability Testing
Ready to Akendi?
Please contact business@akendi.com for questions and more information about how we can help you deliver improved public service experiences.
