Finance, Insurance & Banking
Financial, insurance and banking institutions seek to improve efficiencies both internally as well as in their interactions with customers. Improving the usability of the internal applications, customer facing products and online services provides a distinct competitive advantage.
Akendi has worked with several large financial institutions to ensure the success of financial transactions, products and services in the hands of customers and end users. This has included rich internet application design for online services, mobile user experience design, and usability testing of internal applications.
Experience Design for the Financial Sector
We balance users’ goals with business drivers and we help to:
- Reduce the number of steps required to complete a mobile or online transaction
- Ensure mobile and online services are simple, smart and don’t result in phone calls to the call center
- Transition from legacy mainframe and other systems to web based front-end and self serve applications
- Introduce efficiencies in internal applications, hardware products and service
- Tackle user interface issues with software applications as well as hardware products like cards, ATM and other financial devices
Experience & Usability Design Services
Specific services that Akendi provides as part of its Financial, Insurance and Banking experience design services include:
- Mobile User Experience
- Desktop GUI
- Rich Internet Application Design
- Interaction design
- Intranet & Portal design
- Information Architecture
- Usability Reviews
- User Research
- Usability Testing
Ready to Akendi?
Please contact business@akendi.com or 1.866.585.1660 x1 for questions and more information about how we can help to deliver improved finance or banking experiences.
