Telecom market success relies on the ability to turn a great business idea into a compelling experience in your industry. To make an idea work in the hands of users, customers and clients businesses must understand all of their stakeholders and user groups. This is the foundation for our experience creation process.

To help you create the right experience at the right time in order to deliver the right results for your customers, Akendi has developed the The Experience Lifecycle™ - a comprehensive experience design process that encompasses everything from from experience researching and prototyping through to experience testing and implementation.

 

Akendi has extensive industry specific experience in telecom.

 

Industry Specific capabilities

Corporate Identity & Brand Design for telecom, health and consumer products –Akendi helps organizations develop and execute strategies to increase a brand’s value and deliver the optimum product and services experiences. more >>

Human Factors for public service, telecom and health – Akendi’s human factors engineers focus on how people interact with other people, tasks, machines (or computers), and the environment taking into account their limitations and capabilities to develop a framework for product evaluation. more >>

Interaction Design for software engineering, telecom and consumer products - Akendi works with technology groups to fully maximize Web and technology user interaction to deliver a consistent look-and-feel, create comfort and familiarity for your target audiences and deliver to your brand promise. more >>



Industrial Design for telecom, health and consumer products - Akendi helps you differentiate your company's product design with designs that are grounded in user experience and usability, business and production requirements as well as a great sense of aesthetics. Our industrial designers and mechanical engineers have broad expertise ranging from small handheld devices to large complex systems. more >>

Product Design for telecom, consumer products and embedded software –Akendi helps organizations to understand the emotion that users invest in a product and to design it to live up to that experience. more >>

Proof of Concept for telecom, consumer products and medical devices- Akendi leverages market and usability research to innovate product concepts with our ideation techniques to ensure your design meets or exceeds the needs of your target audience, while minimizing capital costs. more >>

Service Design for consumer products, telecom and public service  –Akendi helps organizations to plan and execute a strategy that coordinates and integrates multifaceted, multi-channel service experiences to ensure high adoption rates. more >>

Usability for all industries – Akendi provides research and test services in all aspects of usability research and usability testing to improve customer, client, user and citizen interaction with your products and/or services. We combine powerful usability research techniques with the skills of our highly educated interaction and experience designers to help you deliver products, systems, and services that are effective, useful, learnable and most importantly - usable. more >>

User Experience Design for consumer products, telecom and public service –Akendi helps organizations to analyze requirements and iteratively create designs of the user experience of products to deliver best-in-class user experiences. more >>

Contact Us

t: +1.416.855.3367 e: business@akendi.com m: 187 King Street East, 4th floor, Toronto, Ontario, Canada.

Akendi delivers telecom specific Experience Design for companies globally: Canada, Toronto, Montreal, Vancouver, Ottawa, Calgary, Edmonton; San Francisco, San Jose, CA; Boston, MA; Chicago; London, UK; Amsterdam; New York, NY.