Market success relies on the ability to turn a great business idea into a compelling experience. To make an idea work in the hands of users, customers and clients businesses must understand all of their stakeholders and user groups. This is the foundation for our end-to-end experience design process™.

To help you create the right experience at the right time in order to deliver the right results for your customers, Akendi has developed the The Experience Lifecycle™ - and a comprehensive End-to-End Experience Design™ process that together encompass the creation of an end to end experience for your customers, users and clients. From vision and strategy, via user research and prototyping through to experience testing and implementation.

Capabilities

Business Architecture – Akendi creates a business architecture to improve how your business conducts its functions and activities in order to innovate more effectively, provide more efficient use of design resources, and better support to customers. This process considers process orientation and rethinking end-to-end activities in order to create value for customers, while removing unnecessary, non-value added work. more >>

Corporate Identity & Brand Design –Akendi helps organizations develop and execute strategies to increase a brand’s value and deliver the optimum product and services experiences. more >>

Human Factors – Akendi’s human factors engineers focus on how people interact with other people, tasks, machines (or computers), and the environment taking into account their limitations and capabilities to develop a framework for product evaluation. more >>

Ideation - Akendi leverages market and usability research to innovate product concepts with our ideation techniques to ensure your design meets or exceeds the needs of your target audience, while minimizing capital costs. more >>

Interaction Design - Akendi works with technology groups to fully maximize Web and technology user interaction to deliver a consistent look-and-feel, create comfort and familiarity for your target audiences and deliver to your brand promise. more >>

Information Architecture – Akendi evaluates your information architecture with real users in real situations to help ensure you gather, organize and present information in meaningful ways for your audiences. more >>

Industrial Design - Akendi helps you differentiate your company's product design with designs that are grounded in user experience and usability, business and production requirements as well as a great sense of aesthetics. Our industrial designers and mechanical engineers have broad expertise ranging from small handheld devices to large complex systems. more >>

Product Design –Akendi helps organizations to understand the emotion that users invest in a product and to design it to live up to that experience. more >>

Service Design –Akendi helps organizations to plan and execute a strategy that coordinates and integrates multifaceted, multi-channel service experiences to ensure high adoption rates. more >>

Usability – Akendi provides research and test services in all aspects of usability research and usability testing to improve customer, client, user and citizen interaction with your products and/or services. We combine powerful usability research techniques with the skills of our highly educated interaction and experience designers to help you deliver products, systems, and services that are effective, useful, learnable and most importantly - usable. more >>

User Experience Design –Akendi helps organizations to analyze requirements and iteratively create designs of the user experience of products to deliver best-in-class user experiences. more >>

Contact Us

t: +1.416.855.3367 e: business@akendi.com m: 187 King Street East, 4th floor, Toronto, Ontario, Canada.

Akendi delivers Experience Design for companies globally: Canada, Toronto, Montreal, Vancouver, Ottawa, Calgary, Edmonton; San Francisco, San Jose, CA; Boston, MA; Chicago; London, UK; Amsterdam; New York, NY.