Our UX & CX Services

Organizational success relies on the ability to turn a great idea into a compelling product or service experience. Through our comprehensive Intentional Experience Creation Process™, we apply a systematic method that results in the creation of intentional experiences.

User Experience Design

business application designThrough a complete ux design approach, we research and design effective user interfaces and user experiences for business software. Click to Continue >>>

Usability Consulting

usability consultingOur effective & pragmatic usability consulting services include usability reviews, usability testing, including mobile usability testing and human factors analysis.
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Web Portal UX Design

web customer portal designCreative UX design founded on indepth research: we research and design effective user interfaces and user experiences for web portals & customer portals. Click to Continue >>>

Mobile UI & UX Design

mobile user experience A mobile ux design approach that shows results. We research and design effective user interfaces and user experiences for mobile apps.
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Brand Experience Design

brand experienceTo align the experience you wish to offer with your corporate brand identity and communications. We analyse, audit and design a successful brand journey for customers, users and clients.
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Customer Experience Design

customer experience designOur outside-in approach will ensure a compelling customer experience. Through customer research, service design, experience mapping and validation of the intended customer experiences.
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Wayfinding Design

wayfindingFor product and service experiences that involve interactions in a building, store or other physical environment, we deliver intentional wayfinding design. Click to Continue >>>

User Experience Training

We train and certify your staff in experience design, experience research and usability testing techniques to increase the quality of their research and design practises. Click to Continue >>>

Akendi provides product research, user experience design, UX Training and usability consulting services that help organizations ensure that their digital products, physical products and services work well in the hands of customers, users, and clients.

 



Let's Talk!

shaunPlease email Shaun Illingworth, Managing Director, at contact@akendi.com or 1.866.585.1660 x0 for questions and more information about how we help optimize your user experience design, digital product design or wayfinding & signage.

 

 

 

 

About Us

Akendi Corporate Overview [pdf]

Akendi is a customer research, user experience architecture, product innovation & strategy firm. We are passionate about the creation of intentional experiences – whether those involve digital products, physical products, mobile, web or bricks-and-mortar interactions. We work shoulder-to-shoulder to improve the experiences you deliver.


Leading innovation firm in customer experience design, user experience design, usability consulting & design thinking for companies: New York, NYC, Boston, San Francisco, California.











Akendi - Toronto, Canada
225 Richmond Street W, Ste 402
Toronto, ON, Canada.
t: +1.416.855.3367 x0


Akendi - Ottawa, Canada
375 Richmond Road
Ottawa, ON, Canada.

t: +1.613.688.0906 x0

e: contact@akendi.com






Akendi - Cambridge, UK
Wellington House, East Road
Cambridge, UK.

t: +44 (0)1223 853907

e: contact@akendi.co.uk