About Us
Akendi is a leading human experience design firm, leveraging equal parts experience research expertise and product design excellence.
We uncover insights about customer and user behaviour, combine this knowledge with intentional design and architect the experience to meet organization and user goals.
The result is intentional product & service experiences that enable organizations to engage users and provide remarkable customer experiences.
Our industry expertise includes usability research, design and strategic thinking, as well as academic designations in Cognitive Psychology, Information Science, Human-Computer Interaction, Industrial Design, Fine Arts and Digital Media Design.
Akendi is headquartered in Toronto and has offices in Vancouver, Ottawa, Canada, Boston, USA and London, UK.
More information about Akendi can be found in the corporate overview [pdf] and Why Akendi [pdf]
Our Involvement
At Akendi, we believe in investing in the community. Every year, we’re committed to supporting organizations, through charitable design, consulting and time.
Akendi is proud supporter of Pencils for Kids. Pencils for Kids is a not for profit grass roots organization that believes in the power of small scale projects focusing on one community at a time, lifting children from poverty through education. Sharpen the minds of the future! Read more
Our Affiliations

Several Akendi consultants are members of the UPA, the global body for usability professionals. The UPA regularly runs events and international conferences on usability in industry. Link to UPA

CIPS (Canadian Information Processing Society), headquartered in Mississauga, Ontario, is the professional association for Information Technology (IT) practitioners in Canada.
Founded in 1958, CIPS is a non-profit organization that represents more than 6000 IT professionals on important issues affecting the IT industry and profession. Link to CIPS
The Special Libraries Association is the global organization for innovative information professionals and their strategic partners.
The Special Libraries Association promotes and strengthens its members through learning, advocacy, and networking initiatives. Link to SLA

Founded in 1900, the Ontario Library Association is the oldest continually operating library association in Canada. With 5,190 members as of January 1, 2007, the OLA is the largest library association in the country.
We provide an opportunity for the people in our field to associate, to meet, to share experience and expertise, to create innovative solutions in a constantly changing environment.
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Several of Akendi designers are member or associate member or R.G.D. Ontario. The Association of Registered Graphic Designers of Ontario represents more than 3,000 graphic designers, managers, educators and students across Ontario.
Ready to Akendi?
Please contact business@akendi.com or 1.866.585.1660 x1 for questions and more information about how we help optimize your digital product design, physical product design, wayfinding or user experience design.






