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About Akendi
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We are an end-to-end experience design, research and engineering studio.
At Akendi, we are passionate about the creation of intentional product and service experiences. Our user research and design extends beyond an internal understanding of work practice to present customers, users, and clients with informed and effortless experiences.
Founded 2007 and based in Toronto, Canada.
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Tedde van Gelderen - A founding partner of Akendi.
Tedde infuses the firm, its services and methodology with his strong
belief that customer experience and user experience must go beyond a
singular product interface, service or content. It should become deeply
rooted in an organization's business processes, design activities,
people, and ultimately be reflected in their services and products.
A graduate of Radboud University in the Netherlands in Cognitive Ergonomics, Tedde has more than 16 years of experience in experience design, human factors, user research and usability testing in both public and private sectors. Prior to co-founding Akendi, Tedde was a founding partner of Ardelius in 2007 and a founding partner of Maskery, now Macadamian Usability, in 2001. He has worked for companies including KPMG Management Consulting, Nortel Networks and Philips Electronics.
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Ian Chalmers – A founding partner of Akendi. Good people with good ideas move us forward. Ian is a creative entrepreneur. Since an early age, many innovative start-ups have been sparked by his keen energy and design passion.
A graduate of OCAD in both Fine Arts and Communication Design, Ian launched Pivot Design Group in 1998 - winning relationships with clients such as the Canadian Breast Cancer Foundation, Daily Bread Food Bank, Delta Hotels, George Brown College, Labatt Breweries, Walt Disney Company and Unicef to name just a few.
Ian’s operating principle champions methods and processes that embrace the human element: the collaborative nature of the project, the importance of client partnership, the opportunity for enjoyment in work, and the enhancement of the customer experience all play a vital role the design and production process. This translates directly into the success of the project, but more importantly, it impacts positively on the well being of business or organization.
Over the years, Ian’s philanthropic desire has found him lending his design hands and experience to a number of community organizations, such as Pencils for Kids, SickKids Foundation and The James Fund.
A graduate of Radboud University in the Netherlands in Cognitive Ergonomics, Tedde has more than 16 years of experience in experience design, human factors, user research and usability testing in both public and private sectors. Prior to co-founding Akendi, Tedde was a founding partner of Ardelius in 2007 and a founding partner of Maskery, now Macadamian Usability, in 2001. He has worked for companies including KPMG Management Consulting, Nortel Networks and Philips Electronics.
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Ian Chalmers – A founding partner of Akendi. Good people with good ideas move us forward. Ian is a creative entrepreneur. Since an early age, many innovative start-ups have been sparked by his keen energy and design passion.
A graduate of OCAD in both Fine Arts and Communication Design, Ian launched Pivot Design Group in 1998 - winning relationships with clients such as the Canadian Breast Cancer Foundation, Daily Bread Food Bank, Delta Hotels, George Brown College, Labatt Breweries, Walt Disney Company and Unicef to name just a few.
Ian’s operating principle champions methods and processes that embrace the human element: the collaborative nature of the project, the importance of client partnership, the opportunity for enjoyment in work, and the enhancement of the customer experience all play a vital role the design and production process. This translates directly into the success of the project, but more importantly, it impacts positively on the well being of business or organization.
Over the years, Ian’s philanthropic desire has found him lending his design hands and experience to a number of community organizations, such as Pencils for Kids, SickKids Foundation and The James Fund.
Located at 187 King Street East, 4th floor in Toronto, Ontario. Close to the St. Lawrence
Market.
No job is too small
Client partnerships, trust and commitment
Enjoyment in work.
Client partnerships, trust and commitment
Enjoyment in work.
Capabilities
Latest Projects
- Airkrete Canada
- Canwest Digital Media
- Daily Bread Food Bank